Hugo M.
Vehicle Make : HONDA
Job was done timely in a professional manner.
Good communication.
Mercedes C.
Vehicle Make : HONDA
Polite, kept me well informed. Appreciated speedy service!
Rachel B.
Vehicle Make : HYUNDAI
They were all very nice and kept me in the loop about my car.
LEON R.
Vehicle Make : Chevrolet
I had a great experience at Pacific Elite, a very professional and clean facility and environment. The adviser/ collision specialist (Otto Delcid) was knowledgeable and very courteous, he updated and informed me on the status of my vehicle and explained the process and the fixings in detail. The receptionists were also very helpful. Overall, I am very pleased with the outcome and fixings of my vehicle, which looks new again. Thanks!
JONATHAN C.
Vehicle Make : Toyota
My car looks great and it came back so clean. Thank you.
CRISTY F.
Vehicle Make : FORD
Pacific Elite is the only place I will take my car.
Otto V.
Vehicle Make : FORD
Outstanding professionals, regardless of the role each person played in the process.
Ruthi T.
Vehicle Make : BMW
Nick was awesome !!
PAMELA J.
Vehicle Make : NISSAN
Customer service was EXCELLENT! My claim was taken care of in a very timely manner. Jesse was very knowledgeable and efficient in explaining the process and took Great care of me. I will definitely come back if need be and will also tell a friend to two! Thanks again.
SAL C.
Vehicle Make : HYUNDAI
Vernie was very nice and kept me informed during the entire process. Getting the daily emails was very helprul. Good system! I appreciate the extra mile Vernie went to repair my car back to the way it was before the collision. Thank you.
JUAN M.
Vehicle Make : Mercedes Benz
I was getting consistent updates. Which was awsome
Thank you
CRAIG M.
Vehicle Make : HONDA
Everyone I talked to at Pacific Elite staff were friendly considerate professional people who Really Cared and we’re courteous regarding my problems as a customer. Tim McClain succinctly addressed and assessed my car repairs. They’ve earned my respect with results and I am a repeat customer.
HARRY M.
Vehicle Make : Mitsubishi
Great team.
GRACIELA A.
Vehicle Make : KIA
The only thing that can make a difference is that customer service acknowledges the clients sooner . It seems Christine is the one that runs the place the other people where too busy eating when we first got there to drop off our car.
CHUKWUDI O.
Vehicle Make : NISSAN
Keith was proficient, precise and kept me up to speed on what was going on with my repairs. Overall Job well done
GABRIEL R.
Vehicle Make : Subaru
My center a/c knob control gets stuck, not working properly. Did not have this issue when the vehicle was dropped off. I hope this issue can be resolved. Besides that the, the reason the vehicle was dropped off for (bumper) looks amazing and job well done.
ANDREW A.
Vehicle Make : LEXUS
Everyone was very professional and courteous. Jesse was very responsive and kept me up to date on the timetable. The car looks great.
Sean M.
Vehicle Make : TOYOTA
I was over all satisfied but I did have have to go there 3 times and there communication to my insurance was poor. I ended up having to do majority of the communication and then telling each party what was happening.
SERENA R.
Vehicle Make : KIA
I looooooved the fact you guys cleaned my car. Not only did you guys fix my car, when I got inside it looked brand new!! I love it and thank you so much.
Laura L.
Vehicle Make : TOYOTA
Incredible service! The entire experience was a pleasure.
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