Body Shop

Real Reviews From Verified Customers

BRYAN A.
Vehicle Make : Subaru
5 out of 5
11/27/2019
Staff was very helpful and professional.
Cesar R.
Vehicle Make : Toyota
5 out of 5
11/27/2019
They made a great work on my truck . I'm happy with the results!!!!????
Hector G.
Vehicle Make : GMC
2 out of 5
11/27/2019
As soon as I left the driveway my vehicle started to make a loud knocking noise which was not making any noise when it was left there. Trying calling back not even 5 minutes later no answer left a message with the answering service and no one has yet called me back. I had to pull over on bellflower blvd cause the knocking noise got so loud and a police officer stopped to make sure I was ok. Called my insurance as soon as I got home to make a complaint as well. I will be calling first thing in the morning to get my vehicle back to you guys to see what they did to it
GUS D.
Vehicle Make : VOLKSWAGEN
5 out of 5
11/27/2019
5star out of 5 stars rating
TEDDY P.
Vehicle Make : HYUNDAI
5 out of 5
11/27/2019
Mike was very easy to work with and cared about my concerns regarding my car Always keeps me informed.
Tiffany E.
Vehicle Make : NISSAN
5 out of 5
11/27/2019
The best customer service very friendly and helpful! Andrew was great!!
Gina M.
Vehicle Make : SUBARU
5 out of 5
11/27/2019
I was taken care of perfectly from start to finish - best customer service I’ve had in years. Everyone was friendly, informative and kept me updated the whole time. I will be happy to recommend Pacific Elite to family and friends. Thank you so much for making it such a great experience.
JANET C.
Vehicle Make : JEEP
5 out of 5
11/27/2019
The job exceeded my expectations! Level of customer service was above and beyond. Jonathon was very helpful as well as the young girl in the front. They all did an amazing job. Will highly recommend this place!
BENJAMIN M.
Vehicle Make : NISSAN
5 out of 5
11/26/2019
Excellent service and friendly people I’m happy with the repairs Is look like nothing happens.
Vince A.
Vehicle Make : BMW
5 out of 5
11/26/2019
Just a spectacular job!!! Your team is awesome! You went above and beyond in all work. We will be recommending you to all our family and friends. Car looks so clean!
Jeanette B.
Vehicle Make : MERCEDES-BENZ
5 out of 5
11/26/2019
Angel was fabulous!
Soha N.
Vehicle Make : LEXUS
5 out of 5
11/26/2019
Great communication that kept me notified , polite employees and you guys did a wonderful job on my car. Thank you!
LOUISE L.
Vehicle Make : KIA
5 out of 5
11/26/2019
Very polite, good service, kept me apprised of what was going on with my vehicle. Staff very pleasant. Dave was a pleasure
KARINA H.
Vehicle Make : Ford
5 out of 5
11/26/2019
Thank you for getting my car done so quickly and it looked great when I picked it up!!
Graciela G.
Vehicle Make : MERCEDES-BENZ
5 out of 5
11/26/2019
Very good customer service from Mike. Great quality repair.
GLORIA H.
Vehicle Make : FORD
1 out of 5
11/26/2019
The driver side front wheel skirt as not replaced and has a large hole in it from rubbing the tire. This was pointed out to David during the review and car check in. I had to strap the skirt so it didn’t rub the tire to drive it. I had called in and left a message for David and I am waiting for a return phone call.
JEANETTE S.
Vehicle Make : HONDA
5 out of 5
11/25/2019
I loved the communication and the explanations of the process. The work was done beautifully and I am so relieved. Thank you!
SHAUNA J.
Vehicle Make : GMC
5 out of 5
11/25/2019
This is the second time I've worked with Mike at Pacific Elite. Mike has been absolutely wonderful. He is very professional, great at keeping me informed on the status of my car and overall joy to work with. I would 100% come back (hopefully I won't have too!) But would also recommend Pacific Elite based on customer service and the fact that my car looks like new again. Thank you for everything! Hope you and your team have a wonderful Thanksgiving. Best - SHAUNA J
RICHARD W.
Vehicle Make : LEXUS
4 out of 5
11/24/2019
A very good outcome to my fender bender. They even washed and waxed my car prior to pick up. It looked beautiful. Thank you.
AMANDA W.
Vehicle Make : Subaru
1 out of 5
11/24/2019
The original damage was repaired and looks great, but new damage was done to the vehicle. The driver side mirror controls no longer function, and a small ding/dent was added to the passenger side rear of the vehicle.

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