Body Shop

Real Reviews From Verified Customers

Marina L.
Vehicle Make : Chrysler
5 out of 5
4/10/2020
Yes
Jose M.
Vehicle Make : Subaru
2 out of 5
4/10/2020
Repair was great but noticed something that looks like water damage and a small ding on driver door, which were not there before.
Jose H.
Vehicle Make : Dodge
1 out of 5
4/2/2020
My Caravan was delivered with rubbing compound on the paint and a rear wheel panel was bent. The lady in the office was rude when I asked her questions. I will file a complaint with AAA.
Juan F.
Vehicle Make : Nissan
5 out of 5
3/24/2020
Excellent service AAA ++
Diana R.
Vehicle Make : Buick
5 out of 5
3/21/2020
Car looks great.
ROCHELLE P.
Vehicle Make : TOYOTA
5 out of 5
1/1/2020
A great great experience! Loved the updates, and initiative on their part. Finished my car in a short time and did a fantastic job. Thank you!!!
Juan T.
Vehicle Make : NISSAN
5 out of 5
1/1/2020
Thanks guys great job. Really professional people
Josanne O.
Vehicle Make : FORD
5 out of 5
1/1/2020
Great customer service. Wonderful communication with staff. Excellent repair work.
ANNE A.
Vehicle Make : TOYOTA
4 out of 5
1/1/2020
Mike was great, the repair work was great and everything was done exactly as he said it would be and when he said it would be done. Nice doing business with a company that actually delivers on its promise.
Michael B.
Vehicle Make : TOYOTA
5 out of 5
12/31/2019
Mike, who manages my car and case, was great. Explained and walked me through it all. Also a guy from the shop, Mike gave me a ride home. Real nice guys.
John K.
Vehicle Make : FORD
5 out of 5
12/31/2019
Well treated by all staff, especially David who made sure all things were properly attended to. Body and paint was superb.
Carmen C.
Vehicle Make : HONDA
5 out of 5
12/31/2019
Angel was very helpful and communicated with me every step of the way.
Andrea H.
Vehicle Make : AUDI
2 out of 5
12/31/2019
The spotty communication about the date when the car would be ready was frustrating as it caused us to return our rental car in anticipation of getting our car back on December 26. Four days the tracking website for elite continue to show the 26th as the date when the car would be ready leading us to wonderWhen the car would be ready and causing us to have to to go get a second rental car in a pinch. I would appreciate more proactive and accurate communication next time please
PAULA C.
Vehicle Make : FORD
5 out of 5
12/31/2019
You guys did an incredible job
Kazandra C.
Vehicle Make : Honda
5 out of 5
12/30/2019
Did an amazing job thank you so much
Bonnie A.
Vehicle Make : TOYOTA
5 out of 5
12/29/2019
Great to work with. Love the staff!
DAREEN C.
Vehicle Make : CHEVROLET
4 out of 5
12/28/2019
Fortunately for me I was given Mr Daniel Cisneros to work on my car. He was patient kind and explained everything thoroughly. Very professional attitude. He worked to make my inconvenience less painful. I would most thoroughly recommend your shop though of course I hope not to need it again!?
Jacob A.
Vehicle Make : HONDA
4 out of 5
12/28/2019
The team was absolutely amazing , they made the process fast and easy I walked in with a wrecked vehicle and I was driving away with a rental plus all the proper paper work complete for the repairs with in 10 minutes .. wow !! Absolutely incredible
Lynda B.
Vehicle Make : MERCEDES-BENZ
5 out of 5
12/28/2019
Hi, I had the best service ever from the beginning to the end. A big thanks to Ruben he was so sweet and helpful very patient and was sending me updates about my car all the time. Thanks a million for the great service
Donna H.
Vehicle Make : BMW
5 out of 5
12/28/2019
My experience with Pacific Elite Collision was great. The team was very professional and efficient. I was notified every step of the way via text message and my car was returned in amazing shape. I would definitely recommend Pacific Elite Collision.

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