Star Body Works

Thank you

Done as you said.

We were very happy from the time we checked in at the front desk, to the time we drove out. The Grants Pass Star had our car looking like new in just four days. Great job!

Star Body Works did an excellent repair and on on time, if not before promised. Jake and Sara were very helpful and always on top of of the repair. Jake and Sara know how to make you feel special and valued as a customer. I will and do highly recommend Star Body Works! Sincerely, Don Hoskin

Great customer service and repair work

My new rear bumper cover matches the car perfectly. It looks just like new. The office staff was a delight to work with. They were friendly and helpful with my rental car. I really appreciate the full service and I will tell all my friends and co-workers to take their business to Star. Thank you

Well organized and good friendly service.

Overall, very happy. Thank you for cleaning it as well

The work was done in a timely manner, plus the nice surprise was that they washed my vehicle after finishing the repair.

Was well taken care of and informed very well on what was going on with my car they the whole process.rhe job was done very well.

The process was such a breeze! From the estimate, to the rental car arrangements, to the text updates and wrap up - I couldn’t be more pleased with the team at Star Body Works in Grants Pass and the quality repair work. Thank you!

Jeff was amazing. He was so helpful when we brought in our car. We received text and phone updates on the progress of the repairs. When it was time to pick-up our car Jeff, once again took the time to review with us everything they had done, even showing us pictures of damages that could not be seen on the surface. Getting into a wreck is not something I want to repeat but if it were to happen, I would only take my car to Star Collision!

Great service from Sara and Robert, thank you!! Job well done

Thank you so much!! I’ve lived in Southern Oregon over 30 years and this was my best auto body experience!!! You guys ROCK!!

Repair looks so good, I wish I they could have painted the whole car to match!

Everybody was informative well care place welcoming satisfied and everything else was very satisfactory

Great job my car looks fantastic. Work took longer than estimated, but understandable. While I would prefer not to need Star's wonderful service they're always my first choice when needed. Many thanks to Jamie Hughes and the staff????.

From the moment I called, to the moment I brought my car in. The staff at Star body works was helpful, delightful to work with and made the process quick easy and pain free. They finished ahead of schedule and I was delighted to have my baby back. Thank you all at Star Body Works.

Friendly and competent!

I got hit by another vehicle in mid-Jan. I called STAR on the recommendation of the local Toyota dealership. I made an appointment to come in pand sign the papers to get the job started. When I went in my paperwork could not be found. So, I agreed to come back the next day. Before leaving, I asked them to make sure they had everything ready this next time or call me to reschedule. We did complete the insurance and other paperwork the 2nd time. It took ~5 weeks to be able to get into STAR shop. Then the job (which was hindered by weather), was estimated at 4 business days to complete. When the 4 days passed I called to see if it was done. This time I was given an estimate of 9 business days. However, it took 10 business days. I was told on the 9th day that it was going to be completed at the very end of the day. But it was NOT. When I called in the morning of the 10th day it was still had not been checked out yet and still not detailed. They said call at 2pm. And I did, but again it was not finished. I told them I had a 4pm appointment across town. So I went physically went into the office at 3pm. I actually got the car at 3:32pm. Good grief!! Never in my 60+ years have I experienced so many delays in repairing a vehicle. Cynthia H