Jon O.
Vehicle Make : Toyota
Debris left in bed of truck
Bed mat not reinserted under tool box
Sealant smudge on interior arm rest
Auto start antenna hanging @ mirror
Soft gun rack not reinstalled on P. seat
- why was this removed?
Normally not pissed off over below, but !
Back seats left in the upright position
Front passenger seat left forward
Radio station changed
- This happens at every shop - why?
This was all discovered after I received
a text standing in your office saying
that I had already picked up my truck.
You obviously don’t understand
how quality control works. You don’t
text me saying my truck has been picked
up when you haven’t even checked
to see if the truck was clean. No body
looked at the truck prior to calling me
to say it was ready for pickup.
What concerns me is what else wasn’t
checked? Do I need to QC everything
you’ve done? Do I need torque the
bolts on my 200 lb. rear bumper to
make sure it doesn’t fall off going
down the highway?
As far as I can tell, the body work appears
fine. I just get a little nervous when a
company can’t do the little things right.
You got paid to do 100% of the work,
not 99%.
FYI - if any words above seam
out of place, this program is extremely
sensitive to auto correct and has
changed several words. I don’t believe
it is my phone. Scrolling up and down
has been difficult. I can’t even scroll to
the top right now to recheck.
Andy C.
Vehicle Make : GMC
Truck looks great! Tight and right, super clean!
Saiko S.
Vehicle Make : Toyota
The shop operates in a very professional manner with friendly staffs and efficient workflows. It was a pleasant experience in spite of the occasion/repair.
Tamara K.
Vehicle Make : Toyota
Excellent customer service, excellent communication, very friendly. Repair looks great. I’m extremely satisfied.
Ryan P.
Vehicle Make : GMC
Went to pick my truck up and they couldn’t get it started
Erika B.
Vehicle Make : Subaru
The front end of my car looks so new. It is absolutely beautiful. Thank you for doing such a great job on my car.
Heayoung L.
Vehicle Make : Subaru
I truly enjoyed the service they provided for me.
Pamela P.
Vehicle Make : Chevrolet
Excellent service. They kept me up to date with the expected pick up day, and also got the job done earlier than expected. I would recommend this business wholeheartedly.
Ashley M.
Vehicle Make : Jeep
I had a really great experience. Everyone I interacted with was very professional, friendly, and informative. My car was completed two weeks sooner than I expected. When I got it back, it looked like new, and although I brought my car in because of a hit and run, I was happy to do business with you, and will recommend you to everyone I know. I can absolutely see why State Farm partners with you. 10/10. Thank you!
Delbert C.
Vehicle Make : Subaru
Car looks good thanks
Carole M.
Vehicle Make : Chevrolet
Excellent job. I was a bit cranky over the lost Key and the staff was very nice and tolerate of me. Appreciate all the work that was done.
Samantha M.
Vehicle Make : Jeep
They did such a great job, I brought it back thinking my running light wasn’t working, turns out it was the rear light and they changed it even though it didn’t have anything to do with what they fixed. Staff was nice and helpful
Linda C.
Vehicle Make : Subaru
Great job thanks
Bedusha T.
Vehicle Make : Dodge
Very professional. Treated me like family and the repairs were done in a timely manners the repairs were finished 8 days before the expected finish date. They are excellent.
Michael B.
Vehicle Make : Toyota
Great experience!!
Christina D.
Vehicle Make : Jeep
Mr. **** was extremely knowledgable and helpful and Chloe at the desk was very friendly and I liked her a lot. She also went out of her way to possibly stay late so I could pick up my vehicle
Joel S.
Vehicle Make : Jeep
You guys are amazing thank you
Edward O.
Vehicle Make : Toyota
Some parts not put back properly and missing fasteners.
Calvin L.
Vehicle Make : Honda
Thanks Chloe and Jason!
Shana P.
Vehicle Make : Toyota
You guys a do an amazing job!!! Thank you for a good job well done!!
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