Maryann H.
Vehicle Make : Nissan
Thank you for everything!
David J.
Vehicle Make : Lexus
I have lived in Austin for 30 years now and have had several incidents that required auto body repair and I have all of them fixed at E&S. Between State Farm and E&S I have gotten excellent service each time. The length of time the company has been in business and the consistency of service are a rare achievement in this modern world.
Ross P.
Vehicle Make : Chevrolet
Professional service completed quickly and correctly.
Erwin P.
Vehicle Make : Hyundai
Will write more after I have a few days to look over job
Rhiannon H.
Vehicle Make : Nissan
Everyone was so fun and friendly. This was our 3rd time using E&S and are satisfied again! We will be back.
Cynthia R.
Vehicle Make : Ford
Bonner always kept us inform about our vehicle and great service!
Susan P.
Vehicle Make : Chevrolet
Bonner was an excellent help. He gets a 10 from us. ????????????????????
And the truck is perfect!
Carlo F.
Vehicle Make : Chevrolet
There was lack of communication all throughout the process. I was told that I will get regular updates, but if I hadn’t called multiple times, I would not have known the following: ****) there was a delay because they were waiting for parts 2) they found additional damage 3) they are are still awaiting approval. All the while, I was told it would be ready in 3-5 business days, then became July 30th, then Aug 3rd. Marty did apologize, and he said that this is a lesson learned for future contacts with customers.
Edwin R.
Vehicle Make : Honda
The service and professionalism coated in friendliness and care is as good as it gets.
Clare H.
Vehicle Make : Mazda
I really appreciate the fabulous job you did - making my car look brand new! I also appreciate your keeping me informed about the timeline. I’ll be singing your praises far and wide! Many thanks! Clare H
Sherry T.
Vehicle Make : Honda
I appreciated the welcoming and efficient experience.
Trevor M.
Vehicle Make : GMC
Should lock trucks in their possession so they aren’t broken into on their lot like mine was. E&S also left my tool box unlocked and tools were stolen after ES found a way to unlock my tool box without telling me or asking for the key!
Camille B.
Vehicle Make : Honda
I appreciated the communication throughout the process (especially since I was in a rental during the repair) and the dedication to customer satisfaction (ex. Working with the insurance for all the details, helping me to get things out of the car, etc). I would happily recommend them to anyone.
Arvind M.
Vehicle Make : Honda
I have a minor concern, the side mirrors in the accident affected side is vibrating while car in motion, whereas not the other side. Can I bring it to your depot again tomorrow?
Terrie W.
Vehicle Make : Kia
I’ve taking my vehicles to Ellis & Salazar for 33 years. I love their work and trust them completely with my cars. I will continue to use their services if needed and recommend them to anybody who finds they are in need as well.
Kam B.
Vehicle Make : Toyota
AMAZING
Jefre O.
Vehicle Make : Ford
Always 5 Star Service at Ellis and Salazar.
Merideth J.
Vehicle Make : GMC
The customer service is terrific! Everyone is extremely helpful and kind. I really appreciate Sandi and her attention to my claim and repairs.
I did not call another body shop, just went straight to the best!
Het C.
Vehicle Make : Honda
The bumper and finder of the driver side is not properly adjusted and driver side headlight focus length is not correct while driving at night
Mary L.
Vehicle Make : Hyundai
My car was done a day early, washed and cleaned when I picked it up. They did a great job.
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