Katricia B.
Vehicle Make : Ford
The car looks great!!!! I am so excited it looks so good. I am very pleased with everything. Thank you to all staff who took part working with me!!!
Lakriesha .
Vehicle Make : Ford
Awesome customer service Robert Gaines was great.
Jonathan T.
Vehicle Make : Honda
Everything was good, thank you.
Maria C.
Vehicle Make : Honda
Thank you for a repair well done, and the reassurance that I have a shop that I can trust if need be in the future! I definitely appreciate the speedy service and the daily updates. I know it's a tough business and people can be demanding, so thank you again for your time and professionalism!
P.S. I did a little homework before bringing the car to Regional, and several people in the biz said they do a great job.... I have to agree. I will not hesitate to recommend this team to others.
William E.
Vehicle Make : Jeep
Text message updates were timely and frequent. They under promised and over delivered!
Jessica M.
Vehicle Make : Hyundai
Great work... Good communication... And friendly and courteous staff.
Patrica M.
Vehicle Make : Chevrolet
Superior workmanship!
Douglas S.
Vehicle Make : Volvo
like the text. would have liked the work done quicker but good results
Raymond J.
Vehicle Make : Hyundai
Robert and the rest of the staff are great. Made it an easy time
Richard D.
Vehicle Make : Hyundai
Robert Gaines was excellent associate. i felt very comfortable with my experience at Regional.However when i first got there there was two caucian other gentlemen there that i was trying to figure out who i needed to speak with..They were very rude and not customer friendly.
Jim R.
Vehicle Make : Jaguar
I thought the work was well done, the time of repair was reasonabl, the people very friendly and enjoyed the email updates.
David P.
Vehicle Make : Isuzu
It was awesome having all the texts being sent directly to me so I knew what was going on at all times.
Beth B.
Vehicle Make : Honda
very happy with the experience. Loved the daily texts!
Jaron B.
Vehicle Make : Nissan
I was told on 8 July that my vehicle was complete, I arrived on 11 July and the repairs were not complete. I again was told on 13 July that my vehicle was complete, I returned on 14 July and my vehicle was not repaired satisfactorily. It is now 15 July and I finally have my vehicle returned to me in a condition that makes me proud to drive it once again.
I was greatly troubled by the fact that I had to return a number of times and that issues had not been corrected. I hope that others will not have these issues when their vehicles come in to be repaired.
Kevin D.
Vehicle Make : Chevrolet
My car came out with new damage
Laura B.
Vehicle Make : Lexus
We were very patient with the extended time it took to do our car, however, the wrong mirror was ordered (that was the adjustor's error), and it took at least 4-5 days longer than what we were told originally. That honestly would have been fine, but we were also told the car would be cleaned up, vacuumed, etc when the mirror error was corrected. This didn't happen, nor was it offered when we finally picked the car up, and at that point we were just too fed up to mention it. The guy in charge was as nice as could be but things weren't done as they were promised to be. I rarely complain but they could've cleaned the car as promised...it would've made a big difference in how we viewed the original delay and overall service.
Anthony C.
Vehicle Make : Nissan
The car looks brand new which is great since I only bought it a coupleoaths ago new. The staff is very friendly. I loved the updates of the progress being sent. When picking up my car I was surprised they cleaned it inside and out. It looks great. Very happy.
Mohammad J.
Vehicle Make : Lexus
I've used this service before and was very pleased, this time was possibly even better. The staff are genuinely friendly and so very pleasant. The process is seamless and efficient. In a stressful unfortunate time such as having an accident, treatment such as this makes such a positive difference in the overall experience.
Chris J.
Vehicle Make : Toyota
I always appreciate your work, and your customer service. Thanks for everything.
Keith P.
Vehicle Make : Toyota
They were professional and personable. I will recommend y'all to friends. Thanks.
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