Siokhong L.
Vehicle Make : Lexus
The auto-lock didn't work so I had to bring the car back.
After this 2nd trip, grease (black oil) was smeared on the interior of the car. Not fixed yet...
Today, I discovered the cap/door to the fuel tank could not open. So, that part is damaged, I will have to go back tomorrow to get that fixed. Luckily I still have some gas in the tank. What if I had gone to the gas station only when the tank is empty, and I'd have no way to drive my car?
Just too much time spent going back and forth. They should not have created more issues in the first place.
Bahadur S.
Vehicle Make : Toyota
It took longer than expected for the repair
Rajeshramana S.
Vehicle Make : Vehicle
I was very satisfied with your part of the service and your team - Andrew and Carlos. They got the work done one time and professionally.
However, I was extremely dissatisfied with your partner - Manny who did my wheel alignment. He delayed the delivery by more than 10 days, was unresponsive and did not complete putting back parts of the car in the end, which Andrew had to complete. Please get a better partner or hand off the work that they are doing to them and don’t take responsibility, else they are going to give you and your team a negative reputation.
Rui C.
Vehicle Make : Vehicle
I had excellent experience with Auto Collision Center Hayward on both repairing quality and on-time delivery. Highly recommended.
Iris X.
Vehicle Make : Lexus
Very professional and excellent service experience
Reinaldo B.
Vehicle Make : Hyundai
Totally satisfied with a job done very professionally
Daniel S.
Vehicle Make : Kia
Paulina and Raul were a pleasure to work with. They were friendly, knowledgeable and customer oriented.
Amol T.
Vehicle Make : Vehicle
good service , little delay and friendly people
David K.
Vehicle Make : Honda
Almost perfect job but noticing some very small over sights such as dry paint between panels, noticed a scratch on the spoiler, and other very very small minor things. It's not major enough to warrant a repair or service but I'm overall still satisfied with the overall quality and service.
Daniel Y.
Vehicle Make : Kia
Thanks I guess
Michelle L.
Vehicle Make : Honda
I was very happy with the communication and service I received.
Judith E.
Vehicle Make : Toyota
They did a great job with the repair. They were communicative during the process and kept me informed about pick up times.
Jeniferdie A.
Vehicle Make : Vehicle
Job well done. Thanks.
Ozdal B.
Vehicle Make : Vehicle
The car repair looked good. They notified about price changes or schedule updates. People were polite. The car looked clean as if car washed.
**** T.
Vehicle Make : Lexus
done early; car cleaned; easy to work with staff
William W.
Vehicle Make : Mercedes-Benz
Positive people with a warmth attitude dealing with your customers. I enjoyed visiting the shop and dealing with everyone
Susan H.
Vehicle Make : Lexus
The work was done to my satisfaction, and on time. Customer Service was professional. I was completely satisfied.
Maribel S.
Vehicle Make : Hyundai
Raul was great !
Paul G.
Vehicle Make : Ram
Great service and on time delivery
Bill S.
Vehicle Make : Vehicle
Andrew was particularly helpful throughout the process.
Work was was done well.
![At Auto Collision Center Group, located at Hayward, CA, 94545, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]](https://www.autobody-review.com/images/groups/727/800x800/OIV79auLxWwfZ3UWXgIa.jpg "At Auto Collision Center Group, located at Hayward, CA, 94545, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]")
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