Carubba Collision

My car was repaired in a very timely manner. Everyone was very helpful and I appreciated getting the updates via text.

My second time here this will always be my number one place.

Personalized service.

The work you have done to my Kia was well worth the wait. Wonderful job THANK YOU

I haven’t looked at the entirety of the vehicle as of yet because of a snow storm however the customer service was awesome

When you receive my car everything was working now I got my car back nothing is working. My windows won't go down but **** the lights are not working on the inside and speakers on the driver's side don't work. The switch to adjust my mirrors don't work neither does the switch to unlock the doors. Do no I'm not satisfied

Great customer service and kept me updated and made the process very easy for me. Car looked great and very clean when I picked it up.

Nate was very helpful and exceptionally polite.

Despite the fact that repairs took a bit longer than anticipated, I was impressed with Superb customer service, particularly from Irene at your Dekllaware Ave location, as well as the others I spoke with in your Tonawanda call center. Good work. And the car looks excellent :-)

Everyone was very nice

Efficiently done. Easy in & out Thank you!

The repair is great. Like brand new. The staff and customer service was excellent. The updates were great too, but the amount of time it took for the repair was too long.

Your receptionist Colleen did an excellent job in dealing with my insurance company and making sure that everything was turned in and presented to them in a timely manner very pleased with the work that was done on my Subaru.

Excellent work and service! I will recommend to my friends and family. Truly appreciate all the assistance and service received! Thank you!

Matthew was absolutely wonderful in handling my claim. I was very impressed with the shop and would definitely recommend this shop to anyone. Thanks again!

They kept me informed on the status of my car and the work done was to my expectations. Very pleased

I think you have a good system there.

Your work is great. My car looks as nothing was damaged, your repair was also quick and thank you for keeping me updated the whole time.

This is my second experience with Carubba through no fault of my own. The first experience was excellent..I did have to bring my car back for two minor corrections that were fixed satisfactorily. This time, after being rear-ended, I knew the bumper would have to be replaced but the license plate and holder were damaged and I insisted twice that I wanted a new license plate holder and when the car repairs were completed and I picked the car up, the back license plate holder on my car was somebody else's used plate holder. I know it probably seems petty, but it's not to me. It's not even the right holder. They did replace the front license plate holder with a new one, but not the back. I was told to buy a new one and my insurance company might reimburse me. Really? Well, I've ordered a new one through my local garage and they are going to replace it for me. Other than that the service was once again excellent.

Everyone was very friendly and professional and work was completed quickly