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Vehicle Make : Subaru
2 out of 5
12/21/2018
The customer service experience was great but I think there is something wrong with the mirror that was put on. It is warped like a mirror on a fun house.
Sorry if this isn’t the right avenue for this grievance I will call tomorrow
Vehicle Make : Subaru
5 out of 5
12/20/2018
Lesa & Steve were great! Thank you for getting the job done today!
Vehicle Make : Honda
5 out of 5
12/20/2018
Professional, efficient. Ease of rental with Hertz a big plus.
Vehicle Make : Hyundai
1 out of 5
12/20/2018
Used headlight bucket is not clear. Front grille came back with wrong color. Fog light on one side wasn’t working. Bad experience all the way around. Can’t say I wasn’t warned, but that is who the insurance said to take it to. Never again ????
Vehicle Make : Chevrolet
5 out of 5
12/20/2018
Everyone was very professional.my car was done on time and it came out just like brand new.thank you to everyone who was involved.
Vehicle Make : Nissan
2 out of 5
12/20/2018
I was very satisfied in many ways. However, my engine light has been on since I picked up my car. It was not on when I dropped it off. I am trying to find a way and the time to bring the car back to be looked at but it is a very busy week at work. I have called the shop to let them know and they are aware that I am trying to find the time to get it in. On the other hand,the customer service was excellent. The whole process was very stress free and I never spent more than a few minutes at the shop. Thank you for that.
Vehicle Make : Mazda
5 out of 5
12/19/2018
A car accident is an unpleasant experience but you made it as smooth and queick as possible, explaining the process and making it easy to follow up with the garage and the insurance. Thanks
Vehicle Make : Hyundai
5 out of 5
12/19/2018
I’m am completely satisfied with the work that you did on my car and I will never take it anywhere else but Caruba collision you’re the best place I have ever worked with and you’re a good place that I see Tickets the job done and done right thank you so much
Vehicle Make : Chevrolet
4 out of 5
12/19/2018
The automated texts were helpful in tracking the repairs to my vehicle. John and Chris were great to work with when I needed more details to make the trip from over two hours away to pick up my vehicle.
I was pleasantly surprised when I discovered there was an Enterprise Car Rental on site and I would be able to do a one way drop off. I cannot over express the convenience of this service.
We recently had a Carubba Collision open by our home in Hoeseheads, NY and based on this experience I would utilize their services (although I hope I do not need to). Everyone I worked with at the Oneonta location was tremendous and John is a wonderful customer service based ambassador for the brand.
By the way, the work that was completed looks great and I am pleased with my vehicle's performance on the long trip back home.
Vehicle Make : Volkswagen
5 out of 5
12/19/2018
Process was easy and fast. Everyone was nice and helpful. The work on my car was done well.
Vehicle Make : Ford
5 out of 5
12/19/2018
You guys are awesome!! My car which was run into and brand new looks just like it did when I drove it off the lot 3 months ago. Also thank you for the washing and complete detail.
Vehicle Make : Chevrolet
5 out of 5
12/18/2018
The whole process and team was amazing!! Thank you
Vehicle Make : Honda
5 out of 5
12/18/2018
The whole process from start to finish was so painless and easy. Ashley made sure to answer all my questions and went above and beyond to ensure I was well taken care of. Hopefully I will not have to have collision work again but if I do I will definitely be back.
Vehicle Make : Lexus
5 out of 5
12/18/2018
They have done a great job
Vehicle Make : Honda
5 out of 5
12/16/2018
The team on Hertel avenue in Buffalo New York is the best. Excellent customer service
Vehicle Make : Honda
4 out of 5
12/15/2018
Everything was done as promised
Vehicle Make : Honda
5 out of 5
12/15/2018
Awesome service! Thank you
Vehicle Make : Toyota
5 out of 5
12/15/2018
Truck looks great
Vehicle Make : Hyundai
5 out of 5
12/15/2018
The repairs took a little longer than expected. But they did a great job with the car and even cleaned the inside!
Vehicle Make : Hyundai
5 out of 5
12/14/2018
Everyone I worked with was very helpful.
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