Jennifer M.
Vehicle Make : Toyota
Car looks as good as new. I appreciate the status updates from the staff. Even when there was a delay obtaining a part, I was promptly notified and kept updated. Thanks.
Jennie O.
Vehicle Make : Mazda
I appreciated the text updates and rental service on site. Thank you.
Casey J.
Vehicle Make : Subaru
Great service
Catherine C.
Vehicle Make : Chevrolet
The communication throughout the whole process was exceptional and the coordination with Hertz was seamless. Everything so far is great. Just waiting on a part to come in to finish up the repairs. Thanks to everyone for your professionalism and excellent skills!! All your work is greatly appreciated!!
David R.
Vehicle Make : Ram
Very satisfied with the work done but completely anoyed by all the texts sent after for how my experience was. Please stop.
Brent S.
Vehicle Make : Hyundai
It was a very smooth and professional experience
Arturo D.
Vehicle Make : Chevrolet
The repair that I was told was going to happen with the agent never took place. But because your agent couldn’t justify the actual problem. The needed repair never took place. But, I guess pleasing an insurance company is
more important than the actual customer.
Taini H.
Vehicle Make : Subaru
The staff is always very friendly and great to work with.
Rebecca M.
Vehicle Make : Toyota
Andrea was wonderful to work with. We will definitely come back in the future!
Debra K.
Vehicle Make : Dodge
I had to bring my car in twice and my car is still out of alignment and I don’t dare drive my car on the freeway. It’s still pulling to the right and it feels like the rim you replaced is bent/warped. I’m taking it to the dealership service center to find out what’s wrong. This has been such a waste of time for me!!!
Erwin S.
Vehicle Make : Hyundai
I am still waiting on parts that have been on order for several weeks. I haven't heard from anyone in quite a while.
Lemuel F.
Vehicle Make : Toyota
Everything was done on a timely basis and the workmanship was great. Also, I like Sheryl.
**** L.
Vehicle Make : Toyota
Working with your shop was the only, and I mean ONLY, positive aspect of my post-accident experience. Everyone at the Orem shop was helpful, kind, and communicative, which was a stark contrast to Allstate, who was a nightmare from start to finish.
I know you're a contracted provider through Allstate which probably drives a lot of your business, but if there was any way for you to drop them, I'd say do it. You deserve better.
Deann T.
Vehicle Make : Toyota
This was my second experience with you and although I lost my Toyota my experience with your company has been excellent. Thank you.
Jdavid L.
Vehicle Make : GMC
Those representatives I interacted with were very professional and I did everything they committed to do. The workmanship was quality and I felt like I could trust them. Thank you!
Excellent communication and service.
Mariliette D.
Vehicle Make : Honda
Friendly customer service and great auto repair. They listened and responded to me all along the way. Thank you!
John H.
Vehicle Make : Subaru
While the initial contact told me to expect approximately a week to complete the job, it took more like a week and a half. Except for the delay, I was very satified with the work.
Shauna F.
Vehicle Make : Subaru
Employees were very professional and helpful. They kept me informed on the progress of the repairs often and delivered the finished product sooner than expected. Thank you!
Amberlie T.
Vehicle Make : Chevrolet
Communication was very clear. My gas cap/pop out thing was really hard to open, I tried to open it and I had to have my Boyfriend open it for me because I couldn't get it to pop out.
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