Kendra B.
Vehicle Make : Nissan
Every employee there was very friendly and professional. Saul talked through each step of the repair process and kept me updated. When dropping off my car for repair they gave me a courtesy ride over to enterprise to pick up my rental so I was not late to work. They went above and beyond my expectations and will be a shop I use in the future. Both Jeff's were also very friendly and made sure the repairs were to satisfaction. GO HERBS!!!
Lennon A.
Vehicle Make : Dodge
Awesome as usual.
Ella S.
Vehicle Make : Ford
You
A job will done
Kenneth V.
Vehicle Make : Toyota
No comment.
Kenneth H.
Vehicle Make : Hyundai
Excellent job on the repairand much faster than I anticipated. John and Herbs staff always kept me very updated as well. Thank you for an awesome job.I would highly recommend Herbs Paint and Body.
Ken Hostetler
David L.
Vehicle Make : Ford
Great experience
Julissa E.
Vehicle Make : Honda
Overall the people were nice and professional although the quality of work is disappointing. I will not use or recommend your shop for future repairs.
The following items where an issue: ****. I still had broken glass in my trunk. 2. There was excessive buffing compound around my trunk and around my taillight. 3. Rear header board trim was scratched due to instillation of window tint. Yes, Herbs will replace but it is so inconvenient to put my vehicle back in the shop.
Melvin T.
Vehicle Make : GMC
The initial quote was wrong but was corrected. Then a part was discontinued and that portion of the repair is still incomplete but my insurance has paid for the repair!! I was told that my insurance would be reimbursing me then my insurance said Herb"s is reimbursing me. I'm a bit confused. One thing I'm not confused about is the bad customer experience and customer mistreat!!
Curt S.
Vehicle Make : Ford
I appreciated the excellent work and how nice everyone was.
Gregg S.
Vehicle Make : Subaru
Jesse was terrific. The car was finished on time and it looks great. As always Herb's does a great job.
Rand N.
Vehicle Make : Nissan
Great job
Stephen R.
Vehicle Make : Nissan
The best body shop experience I have had. Jeremy Matt was excellent. Good refreshment area. Loved the coffee cups.
Jason D.
Vehicle Make : Honda
Great service! Jeremy kept me informed throughout the whole process. I couldn't be more pleased with the work performed and the service we received.
**** M.
Vehicle Make : Ford
I felt rushed to leave with the vehicle even though I was not satisfied with the repairs. Doug committed to contact me to correct one of my concerns, but I have not heard anything one week later. I will be contacting the shop today to discuss what is to be done to resolve my dissatisfaction.
Kataya P.
Vehicle Make : Chevrolet
I was impressed with the service I received. They completed the work on my vehicle quite fast and it was done well.
Eumeka H.
Vehicle Make : Dodge
Fast friendly kept me informed about the process step by step
Chad K.
Vehicle Make : Ford
My alignment wasn't fixed. Additionally herbs charged me the deductible that the insurance already paid. I wasn't updated when my car was going to be ready until the last day. This has been a bad experience
Sharon K.
Vehicle Make : Ford
My experience with Herbs was to best I've had a body shop. The email updates are great.
Debra T.
Vehicle Make : Honda
I feel that Herb's Paint & Body Shops did a superb job of repairing my car. Should I ever need any pair or body, I will definitely give your repair shop a call! Thanks for repairing my car.
Beth S.
Vehicle Make : Acura
Great service and work. Will recommend to friends.
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