Herb's Paint & Body Shops Corporate

Awesome aervice

Fantastic job. Very professional and a great team. I would highly recommend to all my friends.

Faster than expected. Everything looks great.

I am satisfied with the way my car looks. I enjoyed being able to rent my car on location. Everyone was friendly and easy to work with.

Excellent high quality job! Matt is great to work with. Very convenient to have State Farm adjuster in the building & really nice to have Enterprise Rent Car on site as well. Top ratings all the way around! Thanks, Matt

My car looked practically brand new! It looked fantastic. Everyone there worked quickly and thoroughly.

Organised and friendly

The car looks amazing

Thank you.

Organization and interface with us. was excellent. Employees were very professional and friendly.

First impressions are lasting and unfortunately Frank did not make a good impression with me. The reason for my return to this location was solely based on my experience with Jesse. I think it is unfortunate the Herb's best practice is to make you work with a specific analyst vs who you request. What difference does it make if they are all cross trained to perform the same functions and the revenues stay within Herb's. Just a recommendation if you would like to retain a client base where your customer service satisfaction scores matter. Another disappointment was the lack of proactive outreach. I had to reachout to get a status even after USAA sent the estimate details. Then I had to reach out again to understand if my vehicle was ready to be picked up. Ultimately, if this is the best practice of this Herb's I will not recommend to my network and would hope the aforementioned recommendation would be considered as a recommendation to transform the Plano location specifically since this is the only location where I have been serviced. SERVICE SELLS all day EVERYDAY!

Jeff is great.

Great service great staff

Excellent job. Will refer u!

Everything was done in a great professional way

Excellent service!

So stress free and person at front desk to move and helpful .enterprise there is a great service one stop shop. Thank you

Excellent service! I was amazed at how quickly my Lexus was repaired. I enjoyed receiving regular updates on the car. This was very helpful so you were not left wondering. Experience was outstanding.

The staff was helpful and kept me updated about the status of my car. The repairs were excellent and my car looks brand new.

They did a great job.