The Body Shop - Corporate

Always a great experience, when taking my business to the body shop of Mckinney.

They did a excellent job

Just that it looks good !

The car was ready when they said it would be. It was easy To check in at the beginning and easy to check out. Gary was very nice. I thought having Enterprise right there to get a rental Was very nice. They were nice and easy to work with also. Carla R

Car looks great!! Gary and office staff very friendly and attentive to my requests.

Everyone here is amazing. The staff was very informative and keep me updated through the entire process. Mike and Gary were great

An adjuster names Gary was unapolagetically unhelpful and made condescending remarks his utmost priority every time I had contact with him. Now that I know the company policy on, trying your hardest to do the least amount possible, this will without a doubt be the last time I ever speak with Gary or step foot into that repair shop again. Everyone else I dealt with was incredible,

Randy and Kurt were very courteous and helpful. They both made me feel that they truly had my best interest in mind and didn't make me feel like I was just a number. They kept me updated and promptly returned my calls. I'm extremely pleased with their service. Rhonda Shuler

Excellent customer service ,pleasant and customer oriented approach.very good.

Very professional help. Our Mercedes looks brand new! We are very pleased. Mike Glasco

Great communication. Repair took longer than I had expected but I had a rental so I was not without transportation.

Excellent customer service - will definitely use this shop again, if necessary!

The only thing was I had to call about my car to see if it was ready on Saturday. I was getting my daily text messages with updates and the last one said my completion date was Friday 3/3 by 6:00p unless they run into any delays but would be notified. I figured I would get a call on Saturday morning to pick up my car but no call or text. On Saturday I called the front desk around 10:30a and asked about my car. The front desk lady put me on hold because she was not seeing any Saturday notes and was trying to see what was going on. She then said she will call me back because she had to go to the shop to see about my car. Before she called me back I received a text message saying my car was ready and then received a phone call from the front desk saying my car was ready and asked if I could make it in before 12:00p to get it. Good thing I lived in Plano so it didn't take me long to get there if not I would have had to wait till Monday. Other than it I was completely satisfied. This is my second time there with my car fast service and friendly people. Thank You!

I think the customer would appreciate a more definite communication of completion of job- we had a confusion due to the way imformation was communicated. But, overall , so far, we are satisfied with the service.

Everyone working there was super nice and available. Gary was more than awesome. Totally satisfied, the repair was done very quickly.

The work was great everyone was great

My Honda Odyssey repair looks perfect. I really appreciate my clean van also!

Great service and super friendly!

EXCELLENT CUSTOMER SERVICE AND CRAFTSMANSHIP!

Outstanding service as usual. Wouldn't trust another body shop with my vehicle.