Car Guys Collision Repair - Ocala West

The service & customer care was amazing. I received notification quite often so I always knew what was going on with my vehicle. The email updates were also a great customer service tool along with my personal calls from the company. Kim was such a joy to talk with. Thank you & God Bless you all. Have a great holiday season.

You make a person feel they are in good hands.Thank you and God bless

YOU DID A GREAT JOB

Thank you for taking care of my car and doing a great job.nice to know if I am 1500 miles from home I have car guys I can trust. Thanks again Larry H

True, Professional operation. Had a good feeling going in, being greeted by Kim. Update on progress were re-assuring. Completely satisfied with result. Would highly recommend and/or return in the future.

They did a great job. My car was fixed 100%. I would recommend the car guy to my friends.

Good experience. Kim kept the updates coming and was super nice. Justin was nice as well. Only had 2 issues, one of which was partially my fault. Had an aftermarket exhaust on the car and decided I wanted to keep it to sell and told them too late as they had already set it aside for trash pickup. I realize I should've said something at the get go so I can't blame them. Other issue was picking up the car. Got there to see they put tire **** all over my matte black wheels. Not a huge deal, asked for it to be removed and Justin had it done ASAP. It did look good, but there's a reason why I bought the wheels with a matte finish. I do appreciate their effort but I'd caution them to do the same thing going forward. If the wheel is glossy, shine it up! If it's a matte finish, wipe it down but don't put tire shine on it. Other than those two minor things, my experience was good and I'd recommend them to any friends and family that need their car repaired. Car looks like new again.

Constant communication through e-mail and telephone was a nice addition to your excellent service.

The entire team at car guys were professional from start to finish. They did a super job

Awesome

Kim was very kind and informative about the update of my car. And overall my experience was excellent, nice job!

The frequent updates on progress were well appreciated. I was very impressed with the way the whole process was handled. The staff was terrific and my car looks like the day I first leased it - perfect!

They were very pleasant and prompt with the repairs. I was extremely proud of the work done that I bragged about and showed it to some of my friends telling them about the Carguys-auto repair .

Justin is fabulous!!! We are so impressed with the service we received, we are dropping off our Silverado next Monday. We will recommend Car Guys to anyone we know needing repair work. And of course if we ever need service again, we know where to go.

car looks great. job well done

Very profesional, excellent time repair, They let you know how things are progressing via text. They make you feel you picked out the right repair guys. Great experience good pricing

The Associates were professional and friendly. Namely, Kim and John assisted me and the part ordered for my Car was installed and so far works perfectly. So, I am satisfied.

Kimberly was great. Very efficient and supportive. It was good to know my car was in good hands. Would definitely recommend.

I very pleased with the customer service and how you kept me abreast if the work that was done on our vehicle. I am looking forward to doing business with you again.

TELEPHONE UPDATES WERE MUCH APPRECIATED. THE CAR LOOKS GOOD.