CARSTAR Avalon Fontana

Great job , great finish on paint keep it up ????????????????

Repairs were done Excellently & completed a week ahead of estimate date. Everyone is Super Friendly and Professional. Thanks to all of you once again!! Super Satisfied Customer ARCHIE B

This experience has been beyond satisfactory. The staff made this difficult process seamless and worry free. I would recommend friend, family, and co workers to this shop. Thank you

Thank you for taking care of my car and making things easy with my insurance

Just picked my car up today (pearl white 2019 Kia Optima) it looks great! I don’t see or hear any issues thus far it was a quick ride home, but I’ve used carstar before and they were great! I really appreciate all of them, excellent professionalism, customer service, and customer service management technology. It looks like my car never got hit, and the color matching was excellent. Awesome crew! Thanks yall.

We are completely satisfied with the work we had done. We came to Car Star at the advice from son. He recently had work done and couldn't say enough about how happy he was. The staff are all very friendly, professional, and easy to work with.

Thanks again, you guys are great...much love

Very good work

Very professional and great customer service. They kept us updated every step of the way. The repairs to my vehicle were done in a quick timeframe.

They were fast and did a great job with my front bumper! The staff was very nice and helpful. They made it easy to get my car in and out of there. I’m extremely satisfied!

Friendly staff and great service! Very happy with the work on my car. I was notified with updates, which really helped me plan out my temporary car situation. Would give 10 out of 5 stars if that was an option!

Great customer service. They thoroughly explained the assessments of damages and the outcome of the repair.

Wow. Just wow! The CARSTAR Avalon Fontana location gets 5-stars from me! From minute "one", I was treated courteously and professionally. Unfortunately I don't recall the receptionist's name that first greeted me, but please know that she was great. Steve Mendoza was the rep that first evaluated my work truck. He recognized right away that he and I had met about 2 ****/2 years ago when he worked at a different collision repair shop. He was great then, and he is somehow even better now as the evaluator representing your company. He listened attentively to my concerns and did a thorough job measuring and evaluating the damage. Within only a few short minutes he conferred with his manager/ supervisor and confidently let me know that they could definitely help me. I set up a date for repair favorable to my personal schedule with Steve. I brought the vehicle in for repairs as discussed with Steve on July 29. Sure enough, Steve was at his desk wearing a pleasant, welcoming smile and led me thorugh the process. That was when I worked with Jennifer at the front desk to sign off on stuff. She was also wonderful and professional. I let her know that I planned to do some hunny-do's at home during my time without my truck, and she remembered that fact and asked me how things went when I saw her on the day that I picked up my now beautiful work truck. We (my wife and I), will certainly recommend CARSTAR Avalon in Fontana to anyone in need of your services. Thank you! WELL DONE!

You all finished before the estimated date of completion and the car looks great. Fantastic.

Veronica is so kind! I am really satisfied with this team. They all seem happy and give great customer service. Thank you so much!

This is my second time bringing my car in Avalon, the service is excellent, from the time you called in veronica makes you feel so welcome and the staff are very friendly, the service is fast and easy, i will recommend Avalon 100% to anyone .

The process was quick and easy. They were flexible and friendly when we needed to move our appointment. We received the car in the time frame promised. We received updates daily on the status of the car. (Repair of bumper due to damage during the shipment of my car) Car looks great!

Love you guys

You guys did a great job with the car and customer service. Thanks so much.

Body work wasn't completed and the front bumper is still loose and not aligned like it should be. Can I take the car to the rancho office to have the work completed correctly?