Body Shop

Real Reviews From Verified Customers

Ruth P.
Vehicle Make : Honda
5 out of 5
6/3/2017
Great job from beginning to end. Everyone was so courteous and pleasant to talk with
Alex R.
Vehicle Make : Dodge
5 out of 5
6/2/2017
Excellent customer service. Car looks fantastic
Bryan M.
Vehicle Make : Ford
5 out of 5
5/27/2017
I appreciate the quality and timeliness of the repairs the detailing of my truck was top notch!
Linda M.
Vehicle Make : Chevrolet
1 out of 5
5/24/2017
After receiving two different text messages, on two separate occasions that the repairs were "on schedule" to be completed on 05/18/17 at 9:30 a.m., I went to pick up my truck. Much to my surprise I was told the vehicle was NOT finished. In fact it had not even been painted yet. I was also told that those text are sent out by some "marketing firm" and I shouldn't rely on those as being accurate. What?? That's incredible. The fact is the vehicle wasn't ready until the 23rd. So now I had lost a half day of work on a trip to pick up a vehicle that wasn't even close to being done. So now that the truck is finished the side cargo doors are out of alignment by a considerable amount. I'm not sure what happened with that, but it's not how I brought it in. I've forwarded a photo of the side doors (to Joe Hahn) asking if they can be properly aligned. I'm hopeful someone can take a little more pride in their work and make this right. Hopefully I'll receive a timely response with a plan for a timely repair.
Brittany F.
Vehicle Make : Nissan
4 out of 5
5/23/2017
I worked with Joe Hahn.. With this being my first "accident" (I hit a deer), I was extremely nervous and clueless about this whole process. With the help of my insurance setting up the appointment, Joe was able to put me at ease by assuring me that everything was going to be taken care of. My favorite part about this whole thing was the frequent update text messages, and Joe keeping in contact with me. He was able to answer all of my questions, and was a pleasure to work with. I give a huge thanks to him! And also to the team that fixed my car. I really do appreciate everything.
Priscilla B.
Vehicle Make : Volkswagen
5 out of 5
5/17/2017
The team was extremely friendly and helpful! Definitely would recommend them to anyone who is in need of body repairs! By far the best experience I have ever had with my car!
Andrew W.
Vehicle Make : Chevrolet
5 out of 5
5/9/2017
Mark was very professional and the team did an awesome job on our car Thank you Andy Williams
Eric C.
Vehicle Make : Audi
5 out of 5
4/29/2017
I was blown away with the service from start to finish. I've experienced good and bad service from companies over the many years and I have to say the experience I received from Geico and Jim Butler's facility and personnel was absolutely impeccable. The communication was very thorough which is welcomed during the process. Outstanding job.
Linda Y.
Vehicle Make : Chrysler
5 out of 5
4/24/2017
Joe was awesome the whole way!
George P.
Vehicle Make : Buick
5 out of 5
4/21/2017
I was treated with the utmost respect and generosity. All things were explained just right and made this accident a thing of the past. AServices!!!!!
Kile K.
Vehicle Make : Dodge
5 out of 5
4/20/2017
Great service
Osvaldo G.
Vehicle Make : Chrysler
1 out of 5
4/18/2017
Not done properly. Rushed to ger it done and isn't right. We have to bring the car back.
Christine Y.
Vehicle Make : Ford
5 out of 5
4/13/2017
Awesome!!
Tom G.
Vehicle Make : Kia
5 out of 5
4/11/2017
Great job from start to finish.
Jay B.
Vehicle Make : Kia
5 out of 5
4/1/2017
Everything was professional and friendly. Made a bad experience not as bad. Thank you. Jbinder
Karen W.
Vehicle Make : Jeep
5 out of 5
4/1/2017
I really appreciate Joe and how he handled my situation very professional and caring
Tasia C.
Vehicle Make : Chevrolet
3 out of 5
3/31/2017
Great service! I have no complaints. I only wished they accept checks because my debit card has swipe limits and I don't carry cashs
Rachel W.
Vehicle Make : Ford
5 out of 5
3/25/2017
Great customer service! I would highly recommend Jim Butler for any repairs.
Steve M.
Vehicle Make : Jeep
5 out of 5
3/18/2017
The customer service representative kept me informed and was very polite and business-like. Thank you.
Teresa H.
Vehicle Make : Nissan
5 out of 5
3/15/2017
Fast and friendy I also like the online service and photos of progress.

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