Marjorie S.
Vehicle Make : Lexus
The repair experience was excellent. The scheduling and wait experience to get the repair was frustrating and lengthy.
Lather Hair.
Vehicle Make : Nissan
Great service! Had a rental for me. Even took it to get a safety, emissions test, oil change that I was desperately needing to get done. Even with doing that it was all done on time. Getting into a car accident is the most inconvenient thing to happen to your already crazy busy schedule. I was dreading it. But, they made it easy. Thank you!
Martin A.
Vehicle Make : Lexus
No problems
Appreciated the frequent updates
Michelle A.
Vehicle Make : Hyundai
Everyone was super friendly and super helpful! My car got done quick and it looks amazing! Super happy and will definitely recommend to everyone and come back if I need any other repairs!
Richard T.
Vehicle Make : GMC
Thank you so much for making an experience like an accident relatively painless! I felt as though The focus was getting my vehicle back to me as quickly as possible, and I truly appreciated the referral to MasterTech. They were honest in their assessment of my vehicle and completed repairs quickly, as did Schaefer, without “upcharging” or trying to sell me on overpriced repairs I didn’t need right away. It’s difficult to find a trustworthy repair shop, and I believe our family will be back repeatedly to Schaefer and MasterTech. Thank you!
Kourtney R.
Vehicle Make : Mazda
These guys took such amazing car of me and my car after we were hit in an accident. My car looks brand new, they kept me updated, and finished it all in a timely manner.
Michael B.
Vehicle Make : Jeep
Good customer service, concise communication regarding needed repairs, job completed earlier than expected, car was clean and looked new when we picked it up. Erik was kind enough to buff outa scratch totally unrelated to the accident prior to the repair. My only regret was that I didn’t tip the details crew who cleaned the car prior to pickup.
Timothy K.
Vehicle Make : Toyota
Excellent customer service. Regular updates. My truck was finished earlier than expected. Plenty of notice to come pick up. Excellent work. I Will be recommending Schaefer to friends and family. Thank you Eric and Scott for making this an easy experience.
J Michael.
Vehicle Make : Toyota
The whole experience was bad. You share private information with my ex-wife, change the date the car was ready so the rental was returned with an extra ****/2 tank of fuel, make me wait in the office for 10 minuets before anyone acknowledged me when I came to pick up my car . The whole experience was terrible. I would not recommend this place to anyone.
Leonard K.
Vehicle Make : Nissan
All went well. Very professional from start to finish.
Daniel D.
Vehicle Make : Honda
The car looks great. We appreciate you working with us to get some other items done in conjunction with the collision repair.
Eric B.
Vehicle Make : Kia
Great communication and quality service.
Tammy S.
Vehicle Make : Hyundai
Car looks beautiful. I appreciated the text updates. The only glitch was the original projected completion date. Thank you!!
Diane Z.
Vehicle Make : Toyota
David the general manager very good. Everyone was friendly. I didn’t need to be text or emailed so often tho.
Stuart S.
Vehicle Make : Kia
Finished my KIA ahead of schedule and excellent workmanship.
Mike B.
Vehicle Make : Subaru
Great job.
Carl T.
Vehicle Make : Hyundai
Fast, efficient courteous.
Ryan M.
Vehicle Make : Hyundai
Good patient people who understood and explained this whole process well. Never had to get a repair like this done before and the process was very streamlined.
Robert S.
Vehicle Make : Honda
Great service and communication throughout the process, repairs well done!
Martha S.
Vehicle Make : Subaru
It was completed much faster than I expected. Made me very happy. The work done was well done.
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