Stacy C.
Vehicle Make : Ford
Had multiple trips to address the same issue(s)
Ralph E.
Vehicle Make : Lexus
You did not read my survey - I am not Ralph
Annette J.
Vehicle Make : Chevrolet
My experience with Roger's Master Collision was exceptional. I appreciate the great job that was done on my vehicle.
Deborah F.
Vehicle Make : Honda
The number of delays (5!), lack of communication, and general treatment was abhorrent. Truly one of the worst customer service experiences I've ever had, until meeting Brian, the day the car was first returned, but then sent back not working properly. My car still doesn't sound right.
Jerry F.
Vehicle Make : Toyota
I especially appreciate the care and service Tom Kutz was able to provide. Excellent work and all done in a professional and systematic order.
Suzette S.
Vehicle Make : Lexus
Beautiful work, very courteous and kept us in the loop the whole way through. Also completed the project earlier than estimated!
Libby B.
Vehicle Make : Mercedes Benz
Consistant delays in finish time over multiple experiences. Seems like a fraud when you tell us the original completion date which NEVER happens.
Brigitte L.
Vehicle Make : Ford
The repairs to my car were completed in a very timely manner. The estimator, Tom was cordial, thorough and professional as was the rest of the staff I worked with. It is a pleasure to do business with such a wonderful company.
Jane K.
Vehicle Make : Ford
Your shop operation was a class act from the beginning to the end. Every person encountered was friendly & professional..was even impressed at how very CLEAN your entire facility was/is. Great experience & my repaired vehicle looks great too :)
thanks!
Marla R.
Vehicle Make : Subaru
Everyone I spoke to was friendly, helpful and respectful. The work was completed in a timely manner and looks great. I’d recommend them to others.
Wade K.
Vehicle Make : Honda
Fantastic work Pilot looks amazing. Thank you for the hard work and care you put into it truly appreciated.
****H.
Vehicle Make : Toyota
Everyone was very pleasant to interact with. The thank you note and car wash are a nice touch. Keep up the good work!
George A.
Vehicle Make : Audi
Thank You
Gregg L.
Vehicle Make : Ford
My truck had a considerable amount of damage that was estimated at 3 weeks to fix. It was finished before that estimate and it was greatly appreciated. It got me back in my hunting vehicle sooner than expected! Thanks guys.
Ann D.
Vehicle Make : Chevrolet
Great job! Patrick was great!
Anurag S.
Vehicle Make : Toyota
The work done by them is good. However the only thing I think could have been improved was the repair time. 2 weeks is a bit too much, but I guess the parts are hard to find
Kassandra L.
Vehicle Make : Ford
My car was finished in a timely matter, even sooner then expected. I also liked how Patrick made sure to call me and give me updates as well as answer any questions I had. Bonus: You washed my car and cleaned the inside for me - which is awesome sauce cause I hate doing that. Thanks again!
Cara H.
Vehicle Make : Kia
Very pleasant to work with and a quality job.
**** B.
Vehicle Make : Subaru
I don't know where to begin. Incorrect info in initial phone call. Paperwork misplaced twice, insurance check missing, my husbands name in updates instead of mine. Estimate of time to complete work incorrect. I am amazed how disorganized the place seems. Would not use them again.
Chun P.
Vehicle Make : Volkswagen
Thanks
Social