Larry B.
Vehicle Make : Jeep
Outstanding and quick service. The pros at Whitten Brothers did a great job!
Robert L.
Vehicle Make : Ford
The repairs themselves seem excellent. Our vehicle looks perfect and was immaculate. The only problems we had were related to lack of communication and confusion about completion date.
Christopher G.
Vehicle Make : Chrysler
The text messaging system never sent me any updates. Other than that, everything was great.
Stephanie L.
Vehicle Make : Nissan
The repair of my car took a lot longer than expected, I signed up for email/text updates and never received any. After telling me my car wouldn't be ready for another few days totaling two weeks, I requested a car and before I knew it my car was ready for pick up. Just wondering if I should have asked for a car sooner.
Susan B.
Vehicle Make : Chrysler
My time is as valuable as anyone elses, even those at Whitten brothers. Being made to wait 30 minutes before someone could look at my vehicle, upon bringing it in for my appointment, was inexcusable. Being treated as a nuisance, rather than a paying customer, was also disappointing.
Upon picking my vehicle up it had not been cleaned, inside or out, which I was told was SOP for the body shop. I had also asked that they look at the "tire needs air" light on the dash and see which tire needed air. I was told this would be done. It was not.
When you were located on Research Rd. I got much better customer service and got the feeling that my patronage was appreciated.
Catherine P.
Vehicle Make : Nissan
I already answered this question in the first survey.
Louis N.
Vehicle Make : Chevrolet
The work they did made my Tahoe look like new. You can't tell that there was ever any damage.
Gordon M.
Vehicle Make : Toyota
excellent service
Stephen A.
Vehicle Make : Hyundai
Please contact Zack **** ****-****-xxxx
Huonb L.
Vehicle Make : Nissan
Bubble and sands are visible. Some areas didn't cover well. Very disappointed!
William A.
Vehicle Make : Jeep
My car was in the shop twice as long as expected, communication was lacking, staff did not respond to requests about car. Overall highly dissatisfied
John B.
Vehicle Make : Hyundai
So far all seems well, good job.
Mary S.
Vehicle Make : Ford
I appreciate your daily updates about when the car would be ready. You were so expedient with your work that in the morning I received a text that the car would be ready on the 30th and in the afternoon I could pick it up. Way to go! Thanks for a job well done.
Jack I.
Vehicle Make : BMW
I really like dealing with the employee and the repair were done professional. Thanks againt
Melanie K.
Vehicle Make : Toyota
Very professional staff. Thank you for your hard work .
Lyndsey P.
Vehicle Make : Chevrolet
Awesome job!
Lisa P.
Vehicle Make : Volkswagen
Thank you so much for everyone's help!
Anne E.
Vehicle Make : Mazda
Beautiful job and fast too. Thank you for making this a seamless process.
Brittany B.
Vehicle Make : Hyundai
The car was clean. I still think the was a smell of smoke. Overall, I liked the car.
Laura R.
Vehicle Make : Toyota
The staff was courteous and the repair was done in a very timely manner
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