Bill Knight Collision Repair - Memorial

Harper did an excellent job! Very professional, helpful and friendly. Thank you!!

Very professional and great experience!

Great service

Harper was extremely helpful and I would bring my car here to be repaired again. Hopefully I won't need too

Underestimated costs significantly and we never received an updated total. Why was the hood a used product?

You guys even cut the hole perfectly for my CNG nozzle. Thanks!

Very fast service. Pleased customer.

Sooner than promised. Very pleased with service and staff.

You did a great job. I really appreciate the text message updates. This is the second time we have had our Nissan into your place and both times you have done a great job. Thank you.

thank you so much you did a great job

You do a great job. I appreciate.

You chose to first attempt a repair with used parts only to find they weren't usable. Only then did you decide to go new-oem which added to the turn-around time. This caused me to miss my annual Rallycross Nationals Meet in my car. I had to make all the calls to your employees to try to find out why deadlines were missed and what the new deadlines were. Finally, while I understand that certain estimators work certain insurance companies, that should not mean I am treated with rudeness or hostility from another employee when I, in attempts to speak with someone-no, anyone- about my car, happen to call someone aside from Aaron Jenkins. If phones were answered there, or if you were proactive with information, this wouldn't be an issue.

The repairs were not completed. My sunroof has air coming through it. Still scratches. My pinstripe was not replaced like in estimate...do I really need to go on?. Bottom line I will not ever recommend your company....

This was a seemless repair process. Aaron was very helpful and I really enjoyed getting the updates about the progress of my car.