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Body Shop

Real Reviews From Verified Customers

Body Shop Review Summary

5 star 138 reviews 79%
4 star 17 reviews 10%
3 star 2 reviews 1%
2 star 10 reviews 6%
1 star 7 reviews 4%
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(All Vehicle Makes)
Justin E.
Vehicle Make : Jeep
5 out of 5
8/20/2024
You guys do great work
Anthony C.
Vehicle Make : Subaru
2 out of 5
8/12/2024
The job isn’t finished. Please stop asking about it until it is.
Estervettie H.
Vehicle Make : Kia
5 out of 5
8/11/2024
I love that I was kept aware of the steps that was being taken towards repairing my vehicle.
Ronnie H.
Vehicle Make : Ford
5 out of 5
7/16/2024
Very satisfied
Mary T.
Vehicle Make : Toyota
5 out of 5
6/2/2024
It was a very nice ,calm, and relaxing experience.
Kerby M.
Vehicle Make : Nissan
5 out of 5
4/10/2024
Continue doing great repairs. Thank you for the repairing of my vehicle. I am very pleased.
Judith M.
Vehicle Make : Jeep
4 out of 5
3/23/2024
Everyone very nice & polite. The repair job was beautiful. Previously did survey, then another one came. No more surveys, please.
Frank G.
Vehicle Make : Range Rover
4 out of 5
3/22/2024
Although it was determined that my vehicle was a total loss I appreciated the effort and the high quality communication from the facility. I was never in a position of not knowing what was going on.
Natalia A.
Vehicle Make : Nissan
5 out of 5
3/16/2024
Great work from everyone!
Heather M.
Vehicle Make : Cadillac
5 out of 5
3/15/2024
Everyone was so helpful. I was kept up to date on everything that was done and the entire process. Thank you
Karen C.
Vehicle Make : Kia
5 out of 5
2/25/2024
Liked the communication though out the process
Nancy N.
Vehicle Make : Toyota
5 out of 5
2/10/2024
The. Car looks as good as it did before the accident. I’m very happy the job Carstar did a great job.
Marilyn L.
Vehicle Make : Infiniti
5 out of 5
1/28/2024
The shop did a great job on the bodywork on my car. No complaints or issues.
Terrence A.
Vehicle Make : Nissan
1 out of 5
1/27/2024
Repair of truck bed liner was (is) terrible.
Celeste N.
Vehicle Make : Toyota
2 out of 5
12/31/2023
The repairs were not done to my satisfaction. I was lied to and treated unfairly. I feel as a woman I would not recommend this body shop to any of my friends, family or people I know it was the worst experience I’ve ever had.
John J.
Vehicle Make : Honda
5 out of 5
12/25/2023
your team did and excellent job of handling everything from car rental drop off and pick up, to car repairs! Thank you
John C.
Vehicle Make : Honda
2 out of 5
12/22/2023
Not happy with the quote. Chose not to have Carstar do the repair.
Lisa P.
Vehicle Make : Ford
5 out of 5
10/29/2023
The people are friendly and nice.
Candice A.
Vehicle Make : Nissan
5 out of 5
10/15/2023
Outstanding job as usual. Great work and great customer service. Kept me updated
Benjamin B.
Vehicle Make : Dodge
5 out of 5
10/7/2023
Timely repairs, great communication, great group of people. Thank you so much for making this experience easy.

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