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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 172 reviews 70%
4 star 34 reviews 14%
3 star 8 reviews 3%
2 star 16 reviews 7%
1 star 16 reviews 7%
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(All Vehicle Makes)
****T.
Vehicle Make : Subaru
1 out of 5
12/27/2021
Don’t bother. I put my comments in the first survey.
Donald R.
Vehicle Make : Toyota
5 out of 5
11/7/2021
Everybody was very good. My truck looks good
Kelan M.
Vehicle Make : Nissan
4 out of 5
11/4/2021
As before my experience was good.
Lynda S.
Vehicle Make : GMC
5 out of 5
11/1/2021
Rashon was very friendly and efficient. Also, the repairs looked wonderful.
Derrick R.
Vehicle Make : Volkswagen
5 out of 5
10/7/2021
Excellent service
Tiuana M.
Vehicle Make : Dodge
5 out of 5
9/24/2021
Thank you for doing a great job on my car
Kenneth Z.
Vehicle Make : Honda
5 out of 5
9/11/2021
Great service.
Deborah F.
Vehicle Make : Hyundai
5 out of 5
9/10/2021
Everyone was very knowledgeable and friendly and very on time with fixing my car I would use this shop with all my repairs thanks so much
Andreya R.
Vehicle Make : Vehicle
2 out of 5
7/31/2021
I appreciate them fixing my car. However, the repair took much longer than anticipated.
Patrick N.
Vehicle Make : Kia
5 out of 5
7/10/2021
None
Robert C.
Vehicle Make : Honda
5 out of 5
6/29/2021
Went well. Mary was very helpful and knew her stuff.
Mark E.
Vehicle Make : Toyota
4 out of 5
6/14/2021
We had our Tacoma have a bad break in the windshield. Gwatney did an awesome job with the new one and we are back in business.
Richard W.
Vehicle Make : Honda
4 out of 5
6/4/2021
Everything was okay but they kept my car a little bit longer than I thought they would kept it but otherwise I was satisfied
Christine F.
Vehicle Make : Toyota
5 out of 5
6/3/2021
Very painless experience. Both Steve & Leland were very nice and helpful. And my car looks brand new. Will recommend to anyone
Melissa H.
Vehicle Make : Honda
5 out of 5
5/30/2021
Professional, friendly staff. Vehicle repairs completed before estimated time
Patti S.
Vehicle Make : Kia
2 out of 5
5/27/2021
Turned in my on Tuesday, was told it should be ready by Friday. I had an out-of-town appointment on Saturday to meet with a dealership to trade my car in on new car. I didn't get my car back until the following Tuesday. I had to use up one my vacation days at work to go get my new car.
Debbie S.
Vehicle Make : Mazda
4 out of 5
5/16/2021
Everyone was kind and supportive. It’s never a positive to have your car repaired due to a wreck but Gwatny made is all so smooth. My vehicle looks great!
Camille O.
Vehicle Make : Hyundai
4 out of 5
5/7/2021
This is the second time around and I’m very satisfied with the quality of repair and customer service. They always go above and beyond to get everything fix and all the paperwork goes smoothly with no problems.
Linda P.
Vehicle Make : Subaru
4 out of 5
5/6/2021
My car looked like new
Jennifer B.
Vehicle Make : Kia
2 out of 5
4/30/2021
I was not updated on the status of my vehicle appropriately. On two different occasions I was told they would notify me by a certain time and let me know the status but I never received a call and had to call. Also, there was a very unpleasant chemical smell left in the vehicle that I STILL am trying to air out.

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