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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 553 reviews 84%
4 star 61 reviews 9%
3 star 12 reviews 2%
2 star 18 reviews 3%
1 star 17 reviews 3%
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(All Vehicle Makes)
Ashley D.
Vehicle Make : Chevrolet
5 out of 5
9/3/2023
I was satisfied with the repairs thank you.
Glenn A.
Vehicle Make : Dodge
4 out of 5
9/1/2023
It looks like it never happened and it is riding and steering great. Thank you
George Tad.
Vehicle Make : Toyota
5 out of 5
8/31/2023
Very professional and helpful.
Glenn G.
Vehicle Make : Ford
4 out of 5
8/24/2023
I didn’t even know I was in a wreck! That is how good of work they do!!
Lance B.
Vehicle Make : Lexus
5 out of 5
8/24/2023
Always great people to deal with under unfortunate circumstances.
Steve S.
Vehicle Make : Lexus
5 out of 5
8/21/2023
Car ended up looking like new! Great customer serice and turnaround time, loved the weekly updates, thanks for a job well done!
Larry S.
Vehicle Make : GMC
1 out of 5
8/19/2023
There seems to be some overspray on the tailgate. I will bring it by as soon as I can. The repair was fantastic.
Janet B.
Vehicle Make : Hyundai
5 out of 5
8/18/2023
Thank you for your prompt and courteous attention
Kevin P.
Vehicle Make : Toyota
4 out of 5
8/16/2023
I had to bring my truck back after your repair for a door adjustment and a wire bracket not secured. Jackson was very apologetic and jumped right on to correct these issues. All other extensive repairs were awesome. Very pleased! A big thank you to Jackson and his team.
Bill R.
Vehicle Make : Lincoln
5 out of 5
8/16/2023
Great job.
Rosie H.
Vehicle Make : Toyota
5 out of 5
8/14/2023
Completely satisfied.
Patrick D.
Vehicle Make : Kia
5 out of 5
8/12/2023
Even though my car was totaled, PP&B was extremely professional in every aspect of dealing with me car, towing and insurance company.
Jackie C.
Vehicle Make : Lexus
5 out of 5
8/10/2023
Great job everyone!
**** T.
Vehicle Make : Honda
4 out of 5
8/5/2023
Looks great, almost like new
Kristi C.
Vehicle Make : Subaru
1 out of 5
8/4/2023
My passenger side window will not work since I brought my car back from your shop. I called to let you know and spoke with Amy. Amy said someone would call me back and they haven't. Still waiting.
Jimmy L.
Vehicle Make : Mercedes-Benz
1 out of 5
7/30/2023
Did not finish the dings in the car. Advised the person who checked us out and we’re told we would be called. It has been a week and no call!!!!! Advise what your plan is to complete the job. Anita Latham July 30, 2023
Paris E.
Vehicle Make : Kia
4 out of 5
7/27/2023
Everyone did an awesome job, all I had to do was drop the car off and come back and pick it up, they handled everything with the insurance company and constantly kept me updated. I have been telling everyone I know that if they need body repair work done, that professional paint and body is the place to go!
Lynn R.
Vehicle Make : Hyundai
1 out of 5
7/21/2023
The car looks great. They did an excellent job on the repairs. However, they had it for 2 months. In the beginning, every time I called to check on it, I was told they were waiting on 2 parts which were supposed to be in by the middle of June. When July came around, I was told they painted it & were putting it together right now and it would be ready for pickup July 14. That did not happen. I then talked to the owner, and he said that the parts were delayed. We finally got it back on July 19th. The worst thing a business can do is to lie to their customers. I feel like I was lied to on many occasions. I would rather hear the truth even if it's bad news. Just tell the TRUTH.
Meredith C.
Vehicle Make : Hyundai
5 out of 5
7/21/2023
My car looks like I was never hit from behind. The whole process was very professional and efficient. Also, I appreciated the great detail job on my car when I picked it up. Thank you for doing such a great job!
Patrick P.
Vehicle Make : Dodge
5 out of 5
7/18/2023
Very efficient and got done earlier than expected while still providing quality work. Kept me updated the entire duration of the repair

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