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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 25 reviews 89%
4 star 1 reviews 4%
3 star 0 reviews 0%
2 star 0 reviews 0%
1 star 2 reviews 7%
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(All Vehicle Makes)
Glenn C.
Vehicle Make : Chevrolet
1 out of 5
6/9/2024
Repair fine but communication about timeline was not as I would have hoped . Original 7 day job became nearly 3 weeks. Previously discussed. No reply needed.
Arden G.
Vehicle Make : Range Rover
5 out of 5
2/28/2024
Great job!!!
Brenda D.
Vehicle Make : Buick
5 out of 5
1/5/2024
Keep up the good work.
Ivar M.
Vehicle Make : Ford
1 out of 5
12/23/2023
The body work itself is good. However, they did have to remove the driver's side door panel but when I got the vehicle back, the interior door handle is a bit loose and the door lock/unlock switch does not work. I left a message with the shop via voice mail. I have not heard a reply back yet, that was about a week ago.
Daphne W.
Vehicle Make : Hyundai
4 out of 5
10/29/2021
The repair shop at Rice did a superb repair on my back driver’s door. Everyone is very pleasant and dependable. They even clean up my car while the repair is done. Rice is the only repair shop for me.
Doug H.
Vehicle Make : Nissan
5 out of 5
5/30/2020
Car came back looking like nothing was ever wrong with it, which is an improvement since it was in a collision. Can't ask for more really.
Deliana H.
Vehicle Make : Chevrolet
5 out of 5
12/14/2018
I love the text update option you have that kept me posted on the status of my vehicle! Very friendly staff and good repair to vehicle.
Clair H.
Vehicle Make : Buick
5 out of 5
8/26/2018
excellent repair. Looks like new.

Rice Buick Gmc Collision Center Replied:

Thanks for the review.
Linda M.
Vehicle Make : GMC
5 out of 5
7/13/2018
I loved the Rice Team. My car looks amazing.
Tom R.
Vehicle Make : Cadillac
5 out of 5
6/29/2018
The Body Shop at Rice Buick-GMC is the most professional and courteous unit that I have dealt with in any business for a long time. From my initial meeting of David, and subsequent conversations with Mark and Ray, I was very impressed by their attention to detail and their good personalities. Your online status message process was also a pleasing first for me, and I applaud your company for keeping the customer informed on my vehicle repair status. Without a doubt, you have a winning team in The Body Shop.--Tom R
Andrey S.
Vehicle Make : Toyota
5 out of 5
3/31/2018
The team was extremely helpful and so kind when my car was getting worked on at the shop. I couldn't thank them enough!
James W.
Vehicle Make : Ford
5 out of 5
9/1/2017
Well done
Alexis F.
Vehicle Make : Chrysler
5 out of 5
7/15/2017
I appreciated the text updated about the progress on my car, it kept me well informed.
Adam M.
Vehicle Make : Mazda
5 out of 5
5/19/2017
Everything was handled with ease. Very simple process and the car looks great.
Arthur L.
Vehicle Make : Ford
5 out of 5
3/31/2017
It was handled in a professional manner. Thank you again.
Deborah D.
Vehicle Make : Ford
5 out of 5
2/21/2017
Your employees are wonderful and I got my car back in the time frame I was told I would thank you so much
Christy D.
Vehicle Make : Toyota
5 out of 5
12/23/2016
We love Mark and his team! Friendly, honest, kind, fair and fast!
Melvin F.
Vehicle Make : Nissan
5 out of 5
8/15/2016
They were excellent to work with from beginning to end. Best service ever!!
Mark M.
Vehicle Make : Ford
5 out of 5
6/22/2016
Very nice work guys. Also very nice employees
Scott J.
Vehicle Make : Land Rover
5 out of 5
6/6/2016
The team was very professional and exceeded our expectations. I am very pleased with the service we received and the quality of the work performed. The vehicle was finished ahead of schedule.

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