Service King Jackson MS

This quick response and keeping me informed! Also, GREAT paint job! Guys should get a raise or bonus!

The car looks great. thanks.

Our representative, Stuart, kept us informed through the process and had impeccable manners.

Heather was great

Excellent service by my sales rep. He kept me informed of the whole process and it was greatly appreciated. I have already started telling friends and family all about this company. Great job Service King.

Excellent work and excellent communication and would definitely take my car there again!

Very professional and no hassle. I enjoyed the experience and this was the first time I ever had an easy going and flowing experience.

I got regular updates on my car. Stuart and Other guy who helped me were very friendly. I'm totally satisfied with the service.

Great job. Thank you!

Thanks really good job

I am thoroughly pleased with my experience with Service King, especially the professionalism of Stuart Murray, who was superb throughout the whole experience.

Even though my car was there longer than anticipated, I received very regular updates and the staff was always pleasant and friendly. I have no complaints about Service King

Excellent job

Great service!

The time was good,I like the way they communication on the time,labor on my car.let me know every step they were doing.

If repairs won't be done when expected, don't send messages saying it will. If there are delays, keep the customer in the loop. Call back when you say you're going to call back. The customer is already inconvenienced by not having their car; your employees should not be an additional headache!

Heather and the clerk was excellent!! I couldn't ask for more!! Thanks!! They was 100%!!

Greatly appreciated the daily updates & clean car. Thank you

Although my service advisor was polite, she was unable to resolve my issues. My 1st issue was about damages that didn't come from the accident and they were NOT on my vehicle before coming to Service King and naturally, no one owned up to those damages: not Service King or the partnering tow truck company. I was shown pictures of my vehicle when it arrived at Service King but the images doesn't clearly show any dents beforehand. My 2nd issue was about the gas: I had a full tank when my truck arrived (which the images can prove) and I had to correct my service advisor about the correct amount of gas before initialing the paperwork (agreeing to the mileage and gas). I took a picture of my gasometer when I picked my truck up and it was below half and I informed my service advisor, and she did not offer any compensation or resolution. I don't think I should've been held responsible for a half tank of gas to drive to a local partnering tire shop to replace my tire or for any necessary test drives; besides, this accident was not my fault. And I wasn't notified that I would be held responsible for that amount of gas beforehand. I, personally, don't think that much gas should have been used for those simple errands either. I'm not pleased with my overall services at all.

They did a wonderful job on my car. Plus they got finish with it in a timely matter. I would recommand them to family and friends. Thanks