Service King Jackson MS

The repair was satisfactory. Staff was courteous throughout the repair process. Liked getting text updates on repair process. Outstanding job on the color matching.

Service Rep advised me every step of the way of the completion of my vehicle. I was very please with this type of customer service.

You all are who you say you are. The Service King

Great work. On time.

Mr. Herrington is the reason Service King was selected to complete my repairs. He was very attentive, knowledgeable and culturally sensitive. My car was DIRTY when I dropped it off for repairs but when I picked it up it was sparkling clean. Thank you for a job well done!!! May God continue to bless Mr. Herrington and the employees of Service King!!! ????

Ray is the best agent that I have experienced. Thank you Phu Luong

Fast service and liked getting the updates.

The staff were great and very helpful. It was a pleasure having my vehicle repaired at Service King.

When I initially picked up the car and left, the front end was very badly out of alignment and made an almost grinding sound at the front driver side tire. When I called Heather to setup a time to have it fixed I was basically hassled about it - She said that I hit a curb pulling out of the parking lot when I know for a fact that I did not and was basically trying to deter me from bringing it back in for repairs. When I told her that I knew that I hadn't hit a curb she then changed and said that I hit a pothole in their parking lot and that that's what happened. Now, I've hit potholes on the highway before going 50-70mph and my car still drove as straight as an arrow - There's no way a pothole in there parking lot could've caused a misalignment. After having to basically argue with her and a repair technician, she said I could bring it in and they'd look at it and see. So, I dropped the car off and later that day they called and said that they had fixed it. When I picked it back up it was and is still out of alignment and the scraping/grinding noise is unchanged. I'm quite dissatisfied, very insulted and disappointed with the repairs, the customer service and the overall experience.

Ms Heather was very friendly and helpful, she kept me updated on my vehicle everyday.

Service King Jackson did a tremendous job of replacing my chrome bumper on my Nissan Titan King Cab. Heather Cowan did a professional job of processing my claim from State Farm and keeping me updated on the status of my vehicle. I would definitely recommend anybody to use Service King Jackson and ask for Heather for any assistance.

Service king did an amazing job with my car.

I appreciate that Ray gave me up-to-date details at all times on the servicing of my vehicle.

Service King and there team did and excellent job on my vehicle repair. I'm very satisfied with the end results. And thanks again

The team was attentive. Opened the door for me as I entered the store. Greeted me by name and handled everything smoothly. Heather was my case manager.

Everything was to perfection, and I would recommend this place of business to all my family and friends. Great customer service and the thing I love the most is they kept me updated with every step up to completion. Great service skills!!!

Ray was the best, and my car looks fabulous thank you!! Had a wreck coming into town and was able to pick my car up in two weeks so that I can get back on the road thanks again

Your excellent team did an awesome job on my car. They were very helpful and nice I give them all a 10.. From the front desk on back.. Your team rocksl

Very good experience. Kept me updated about about my car. Will refer others

JoB well done, keep up the good work