Service King Jackson MS

It took too long but that may have been beyond their control since some of the parts had to come from overseas. But, my vehicle had to be taken to the dealership for repairs. I told them up front it was a BMW and I know it’s a foreign vehicle that everybody cannot repair! I was assured that they could do the job. If I had known they would be taking it to the dealer, I would have taken it there in the beginning. As far as the work, I’m really not satisfied with the front where the bumper meets the hood. There is a gap there that is much wider than it should be! The young lady that I worked with was friendly and courteous and did ok with communication as to what was going on with my vehicle but if I had to do it all over again, I would just take it to the dealer. They placed the bumper on after the dealership completed repairs from what I was told. Perhaps they should have let the dealership put the bumper on as well. I supposed that it’s not realigned well because the hood has a wider gap on the drivers side as opposed to the passenger side! I paid my deductible and took the vehicle, but I’m not too thrilled with the bumper and hood connection! I also noticed a big knot on my tire after I left which was not there prior to the accident and there is a little vibration in the steering. They were supposed to align it. I supposed they did! The vibration may be coming from the tire. What can I do??? Otherwise, it looks great!

Ray and the team did a great job!

Heather and her team did an amazing job!! They will be recommended to anyone I know who is needing service done to their vehicle!

I am very pleased with the repairs performed on my car. My service representative, Heather, was courteous and professional in providing updates on my car. I could not have asked for a better experience as it relates to car repairs. More businesses should employ individuals like Heather.

My car looks amazing and was done in a timely manner. Everyone was very nice and professional! I would recommend my friends and family to service king!

Service Kings did an amazing job. WHEN I came too drop my car off my rental wasn't ready and it was very frustrating. Overall Service Kings are GREAT!!!!!!

Well picked my 2012 cruze up on 24 of may ,noticed making funny sounds,going dead in middle road as I try toaccelerate,it's making noises of many types,took to several shops for inspection of results of what you services king had or hasnt done.Shop i went to just from looking under hood along seen several things wrong,it's not safeco fault, service king did not hook no turbo back up. I go back to shop Tuesday when open back up from memorial weekend,and will submit the error that service king has done. I thought it may been safeco not wanting hold libilty for this happening,but service king did not install the turbo and oil leaking,but will have u itemized mistakes you have made on my 2012 cruze..Mary C

I'm Satisfied service was great and my service representative was excellent.

They did an excellent job

They were very efficient and kept me informed of the progress!!

I had a wonderful experience!!!!!!!

This is the second time I use them. Was highly satisfied. Staff was very courteous. Via text kept updated. Heather was wonderful. Would give 10 stars out of 10

Very professional creative individual mechanics... Wonderful service and a very happy experience for me and my vechial. Coming back again and again if I have to... Thee only pros touching my property from 2018 until god returns.. My children children will be coming to SERVICE ???? RAY YOUR THE BEST THANKS D. RUSSELL

I am so glad my insursance company recommend me to Service King, the service was #**** from the time I walk in the door.Everyone was great especially Heather she meet all my need to get my vehicle repaired updated me throughout the days. Thank I will return if I need more services

Had a really great experience! Fast service and car looks greaT!

They really satisfied me. Nice people. The lady at the desk was so nice.and Heather, I can't explain how sweet she was and plus she know her job, and to all the guys who fix my car tell them great job.. One more thing tell. Heather. I said Alabama roll tide roll. Thanks great job..

It was great. I was pretty bad about scheduling and conflicts but y'all worked with me and got it done ASSP. It was great

Looks like new!

I am very well-pleased with the job Service King did on my car. And Ray Herrington made the entire process, from getting an estimate to picking up my car after repair work had been completed, a simple one. The service was also speedy and everyone I encountered at the facility had welcoming personalities.

Thank you so much Service King, Ray was so helpful in getting me information and quick service. I was very pleased with the work done on my vehicle, and Ray made everything so easy! Thanks for your constant effort and doing a great job for me.