Service King Mt Juliet

They received my car due to a car accident. This was by far the easiest part of the whole awful situation. They were kind, helpful, and constantly kept me up to date on what was happening. My car looks like brand new. I am very thankful I used service king to repair my car.

Good work, friendly staff, fast service.

I like the service , and communication. ( update)

amazing job! Great customer service

Courteous service and extremely helpful.

Everything was easy and smooth!

Looked brand new.

Great customer service, great craftsmanship

Tried hard to make it right, when things had gone wrong.

Well done Service King

Bryce was amazing. Professional and personable. Made me feel at ease through the whole process. Communication was excellent.Thank you Bryce.

Great service

Great job! The guys were really helpful and communicated every step of the way.

You guys did a great job on my vehicle. You stayed in touch with me by text throughout. Bryce did an awesome job!!!

Job well done on time.

My door was fixed but the door panel was dented in several spots & scratches in several areas as well.They had put scratches in my tint on the window of the drivers side. Also they damaged my trim along the panel in between the door & windshield. My car was covered in dust when I sat in it. The lady at the desk, Toi took pictures & apologized but it wasn't her fault. They had my car for a week/ half & did more damage to my car that was never there. To say the least I am very dissapointed in the service that I recieved. I am unsure as to how someone can give a car back to a customer, these things were very visable & really how can a service guy call to say my vehicle is finished in this condition. I feel someone needs a better collision crew. This experience is really unbelievable when your a professional business. It looked like I had taken it to someone who didn't care what damages they had done to my car. I feel like I had been taken advantage of thru a craigslist ad, honestly.

The job was delayed beyond what was needed. If the repair had been done correctly the first time, I would have had my vehicle back in service 3-4 days sooner.

Did not like the customer service I received from Jack Rotella. Then it took TWO WEEKS just to repair a bumper.

Car looks great had lots of contact with David.

Excellent repair job. My wife was very pleased with the repairs and that makes me pleased. Thank you