Service King Mansfield

Excellent Service!!!

Robert **** was extremely helpful and professional. He made the entire process bearable.

Everyone was friendly and obviously wanted to get the work done to our satisfaction.

I always appreciate how quickly the service king team gets the job done and how well they communicate!

Great

I want to complement the Service King Mansfield Texas Center, especially Marco Sierra and the manager Brad. I came in with a simple bumper re-paint due to a non-liability incident. Marco explained the process and helped me get the insurance company rental. The insurance company paying for the incident turned horribly irresponsible after additional damage was found. Marco and Brad arranged for my car to still be repaired and delivered it in excellent shape, and dealt with the insurance company on my behalf. I would like to again thank Marco Sierra and Brad for all they did giving me a positive experience with Service King and reason to recommend Service King to my friends.

Always professional, kept me informed, thorough explanation of process and repairs,finished ahead of estimated schedule. Very pleased with finished repairs.

Vada at front desk was great! Other than that, disappointed w/way Handled.

Excellent from start to finish. Everyone from front desk to service advisors were friendly and helpful. My car was ready when promised and looks great!

Everyone was very nice and professional.

Great job and friendly service

Chipped paint on fender they were supposed to paint can't seem to line up body molding evenly or in a straight line. Didn't Line up fender properly causing it to scratch back bumper. And last but not least went threw all of my compartments of storage which just happens to be all my tools.

It was quick service and exceptional work. Thank you

Good to get updates. Service was quick.

Amazing work. Looks new again!

Everyone very professional & courteous.

Thank you!!!

Told my simple bumper replacement would be ready right @ closing, 6:00. Arrived @ 5:50 to see my car outside of bay with no bumper - when I said I would just come back tomorrow to pick up, they said it was almost ready. We sat in parking lot watching them put on bumper in the dark (never pulled it in a bay ) using flashlights to install. At 6:30 they brought my car out to me - molding on bumper was not attached correctly & protruded out and protective clear coat strip added on top of bumper had bubbles underneath....was told to come back next day (Sat) @ 9:00. Upon getting into car to leave, large lug sole footprints of dirt/grease all over driver side mat. Saturday @ 9:00 was told needed to leave off car - no call made to let me know when ready. Showed up @ 12:15 knowing closing was ****:00, told car was ready, they were just washing it...front desk staff left @ ****:00, I sat outside till ****:15 when car was brought out. Again waiting another hour !!! Molding was finally right, dirty footprints cleaned, but clearcoat lots of bubbles still ( told to put car in sun & they would come out ...has not helped!). Once home, noticed movemt in bumper - looking underneath, several skews missing ....very hesitant to come back & be forced to leave my car off or waste more hours waiting - even if there is a "lifetime guarantee".

The job was done quickly and it was thorough, Thanks

Really good job done. I appreciate taking the time to answer the phone when calling while the car was being worked on and answering all the questions I had. I am very glad to have had the work done there with your location. Thanks. Allen