Amy B.
Vehicle Make : Kia
Great customer service, very convenient, love the service repair updates via text. James was super! Thanks for fixing my car!
Lonnie R.
Vehicle Make : Ford
Steering vibrates and there is a hard pull to the right. Not sure repairing wheel and using salvaged parts was right way to go. Marco an Ms.Vada are very helpful and really nice.
Casey C.
Vehicle Make : Lexus
Daniel **** did a great job keeping me updated. I like the text updates.
Charnika W.
Vehicle Make : Mitsubishi
I'm was beyond impressed with The customer service I received, whoever does the hiring for this location needs a bonus!! The older lady in the front was very nice, but MICHAEL ****, oh my gosh, he's the best ever, I've never had a customer service experience like the one with him, I can't say enough nice things about him, he went above and beyond!! He's a 10 10 10!! TEN!!
Kimberly O.
Vehicle Make : Honda
My experience with Service King was exceptional! From the very start Marco a expert team member was very knowledgable and professional, he provided continuous updates and information regarding my car repair. His helped me from the very beginning to understand the process, what steps and how Service King will start my car repair and fix the damage. What a relief to know he understands professionally and my concerns. My repair was completed within just a few days, completely unexpected, it was great! Thanks so much Marco & Service King Mansfield,TX!
William R.
Vehicle Make : Chevrolet
The service guy James was very professional but when I told him on the estimate it included painting the mirror he only had it touched up and it looked like crap.
The repair guys that worked on my car when they put the bottom trim piece back on which had to be removed to remove the damaged part. They ended up scratching and chipping the paint all along the bottom side of the door and quarter panels on both ends. Then tried to insinuate the damage was already there which James quickly corrected him and said it was not.
Service Manager was called out and he quickly gave direction to have the car brought back, the parts painted and also paint the mirror that wasn't done the first time.
Glenda T.
Vehicle Make : Acura
The staff was pleasant as usual. The completion time quoted was met. And I'm very satisfied with the repairs.
Sheryl B.
Vehicle Make : Toyota
Marco was great - continually communicated with us regarding the progress on repairs, was professional, courteous & very easy to deal with.
Dana B.
Vehicle Make : Toyota
Marco kept me informed on every step of the repair and he exceeded my expectations by having my car ready a day earlier than planned.
Paige B.
Vehicle Make : Mazda
Everyone went above and beyond to make sure I was happy. Thanks for all you do.
Mark B.
Vehicle Make : Mercedes
wonderful customers service, keep me informed with everything from start to finish, l would recommend service king to everyone l know.my car looks New all over again.
Barbara P.
Vehicle Make : Nissan
Super easy process. Clean vehicle and scratches and dings are all gone!
Deborah R.
Vehicle Make : Jeep
Great customer service from start to finish. I liked the text updates and the phone calls to keep me updated on the progress of the repairs. The repairs were awesome! Would definitely recommend Service King to friends and family!
Micah O.
Vehicle Make : Kia
Everyone was wonderful. James kept us up to date on day by day things going on with the car. When it was ready for pickup he offered to help get my car seats out of the rental and into the my car. Very great service.
Nathan T.
Vehicle Make : Infiniti
Great Job
Sydney T.
Vehicle Make : Nissan
Car looks great! Cant even tell it was ever damaged! And it was done quick too!
Larry A.
Vehicle Make : Volvo
Your staff truly over delivered outstanding service & updates
Kristina G.
Vehicle Make : Honda
Macro was awesome. He texted me the whole experience as to what was happening with my car. I truly appreciated it.
Jr L.
Vehicle Make : Chevrolet
Every one was very nice and they kept me updated through every process and completed the repairs in a timely fashion
Debi M.
Vehicle Make : Nissan
Micheal was excellent. I give him a twenty on a scale of ****-10
Social