Service King North Lamar

Thank you

The word Happy is an understatement on how I feel about the job Service King did on my car. Everyone agrees that what was once damaged, now looks brand new. I also love the notifications SK sends keeping one updated on the status of their car; they even showroom clean your car inside and out. I can't forget Tanya, who assisted me in this process, very friendly and professional. I'm telling everyone I know to go to SK.

Excellent service! Nothing but completely satisfied across the board from front desk to estimator.

Katie's great communication skills!!!

Tania did a great job keeping me updated and I was so pleased with how quickly my car was taken care of.

Fantastic— all the way around!

10/10 customer service!!

Keep on doing what ur doing cuz my experience with service king was a blessing everything ya did for me and my jeep was a job well done. Thank you service king

Extremely pleased with every step of the process. Grateful. Thanks so much. Cecilia B

Kaiti handled all of my needs in a professional and caring matter.

Kaitlyn was professional and made me feel like I could trust her

My experience was positive but I would have appreciated slightly more communication about the end process to pick up my car.

There did not seem be any urgency around the repair of my vehicle. There was lack of communication between the service rep and the technician working on my car; one ordered parts and the other had no information about what was ordered. Parts had to be ordered and reordered which delayed the completion time. When my car had to be taken to BMW they had to order more parts and my car was there for 3 days. It seems to me that Service King is not experienced with working with premium vehicles. Furthermore, after I picked up my vehicle, there was a noticeable gap between the hood and the number that is not normal for a BMW and did not exist prior to coming here. There was also condensation in the headlights, which is not normal and can be very detrimental to all the intricate mechanisms involved in the operation. It seems like there should be a quality check before delivery.

Very nice job.

The service was great. Everyone was very responsive on the phone.

Fast efficient and good

It's hard to say what would have made my experience at yourr shop better when my services team did such a great job "10" all the way around. Great job Robert!!

Very happy with my experience. Great communication & repair. Will definitely to others.

Excellent service, excellent communication. Thoroughly pleased with the way things were handled.

service king was very efficient. kept me informed of the proceeding and even finished ahead of schedule. will trust them for any other repair work i might need.