Body Shop

Real Reviews From Verified Customers

An H.
Vehicle Make : Lexus
5 out of 5
7/15/2016
Very nice customer service. I liked the text messaging update. Easy and smooth experience and I didn't have to wait. Thank you.
Jeffery B.
Vehicle Make : Chevrolet
1 out of 5
7/14/2016
You refused to fix the alignment because it was under warranty somewhere else, even though it was severely damaged in the accident. I can't afford to have another rental car and let someone else fix it because if your **** so my car is still broken. I will give a negative review everywhere I can about this travesty.
Cara O.
Vehicle Make : Jeep
2 out of 5
7/13/2016
Car took a lot longer than expected and when I finally received it the bumper had a crack in it. The employee noted that she wasn't sure if insurance would cover that. I am confused as to why insurance would be responsible when it was Service King that cracked the bumper. They "welded" it together and since my rental car coverage is depleted and I guarantee Service King won't pay for it, I am going to have to settle for a less than perfect $8529 repair. The employees were great, no reflection on them but the service was less than stellar and I think Customer service is a lost concept to Service King.
Lucia D.
Vehicle Make : Honda
4 out of 5
7/12/2016
I'm extremely impress with the constant updates , via email and text , about my vehicle. If I were to have a complaint, I think it's the pin point location on your google map when you go onto website for driving direction. I got lost on my way to pick up the car. But that's more a google problem. . But other than that customer service was high quality and workmanship top notch . Lucia D
Sitansh P.
Vehicle Make : Toyota
5 out of 5
7/12/2016
Very nice staff.
Maria S.
Vehicle Make : Mazda
5 out of 5
7/9/2016
Y'all are the best! Thanks guys!
Carrie W.
Vehicle Make : Nissan
5 out of 5
7/3/2016
The service was great no complaints. Dee explained everything clearly
Jason P.
Vehicle Make : Toyota
5 out of 5
7/2/2016
Great staff, great quality of work.
Howard S.
Vehicle Make : Toyota
5 out of 5
7/2/2016
Great people great service; car looks real good!
Nathalie B.
Vehicle Make : Chrysler
5 out of 5
7/1/2016
Steven was awesome excellent customer service very much appreciated . Keeping me updated about my car. Thank you so very much hands down service king is Austin's finest ????
Robert W.
Vehicle Make : Nissan
5 out of 5
6/30/2016
Very helpful staff
Rodney K.
Vehicle Make : BMW
5 out of 5
6/30/2016
Kenneth did a great job. Heidi the reason that I came to Service King. Desmond Kidd
Irma .
Vehicle Make : Nissan
5 out of 5
6/29/2016
It was excellent service my car looked amazing thank you
Denise M.
Vehicle Make : Mazda
5 out of 5
6/26/2016
Dee was awesome. She kept me informed, and was always so easy to get ahold of, and let me know everything I needed to know.
Quintina B.
Vehicle Make : Chevrolet
5 out of 5
6/24/2016
Great job
Stanley H.
Vehicle Make : Chevrolet
5 out of 5
6/23/2016
Was very impressed with the customer service of Service King, particularly Steven @ RR location, frequent updates via text, timely completion and quality of work. Made things very easy having the rental car provider onsite. Would definitely use again.
Judith B.
Vehicle Make : Nissan
4 out of 5
6/23/2016
They kept us informed everyday as to the progress on our car. It was ready much earlier then anticipated.
Connie B.
Vehicle Make : Hyundai
5 out of 5
6/22/2016
Im very pleased with the work that was performed on my vehicle. Everything they told me was done. Kept up with me on the repairs andwhat was being performed to my vehicle. Would refer this comoany to friends annd family. Very pleased.
Ralph R.
Vehicle Make : Toyota
5 out of 5
6/18/2016
No comments needed. They were fast and did a great job. Stephen Torres is a great guy as well.
Chris D.
Vehicle Make : Ford
5 out of 5
6/17/2016
Great work and ahead of schedule!

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