Service King South Austin

I was kept up-to-date with the progress of my repairs. I am very satisfied. The staff of the shop were courteous and professional.

There was still issues with car after getting it back and I have to take it back tomorrow also it took longer than projected date and ultimately made my rental car cost go up because of the delay. Also threw away a part for my headlight that was in the car and needed. Eric was nice and accommodating but the repair service was poor.

Service King did a great job of keeping me posted on the progress of my car repair. Thank you Eric for all your help and your great customer service.

To be fair, nobody wanted to deal with hail damage so I appreciate service King for taking my car in, however, I called before picking up the vehicle and asked about a specific part that was supposed to be replaced to make sure it was done before I drove an hour. The rep said yes on the phone and he even "double checked". When I picked up the vehicle, not only the broken part was still on but they broke even more trying to take it off before they realized that the part is missing and they had to special order it. The guy said he would call within the day after checking with manager to see if they can ship it to me, I even offered to drive back up there. I did not receive a call back, I tried reaching out a couple of times with no luck. The thing is, I called my local dealership and they had the part in stock, a 20 part, and I'm not even a shop. It's not the cost, it's the concept. Now I gotta pick up the part and install it myself whereas it could have been done along with the other repairs like they said they would. They also missed a dent and it looks like they tried repairing but peeled paint instead and said nothing about it. Will not revisit, Would not recommend to a friend,

Eric was very helpful and kept me informed on the progress of the repair. Big thumbs up for him!!

She looks beautiful. Thank you, thank you, thank you.

Excellent, friendly service by everyone on South I 35 and prompt delivery on time. Thank you! George Cofer (aka Karen C

Yes everything was great!

This is the third time you have repaired one of my cars. I won't ever go somewhere else. I'm completely satisfied with the quality of work you do.

The work was first rate, the representative, Eric, was professional and did a great job (a #10), and my experience was a very good one. I would recommend Service King to everyone. James E. Tennison

Great job and really great staff!

Eric was just fabulous. He called me several times and I received texts almost daily relating the progress of my car repair. I couldn't have asked for better service.

David was an absolute dream to have as a Service King Representative. He made sure to keep me up to date throughout the process of getting my Ford repaired. Definitely a great asset to the team.

Kevin wad great

Fantastic experience start to finish! Would recommend to anyone!

Location, and company name familiarity made me choose Service King. All the staff I dealt with were helpful and courteous. On-site rental car service is great. I don't have anything negative to say about my experience. Far as I can tell, the repairs were first rate. Thank you.

Thank you Eric and Jeff for taking care of my truck. I understand the situation, thank you both for your constant communication and excellent service.

My only comment is that the car was scheduled to be done on 10/31, then 11/5 and then delayed again until 11/8. So far it seems that the repair job was good. Other than delay I found your staff to be efficient, helpful and respectful.

Fernando was so helpful during the time my van was being repaired. He was professional, knowledgeable, and polite which made this repair experience go nicely and smoothly. I appreciate the quality work and promptness in completing the repair job. Thanks!!

I had a great experience with Service King. Everyone was really polite, and I was kept up to date with progress. Thank you for your hard work. My car looks great!