Service King South Austin

Everything was great, I really liked i was able to stay updated on the status of my car throughout this whole process and my car looked great!

The car drove better than before the incident that I had! Amazing.

Josh was very helpful and professional.

They kept me informed and David was very nice.

We were a bit apprehensive about having the repairs done at Service King because of friends recent experiences. But since we have been dealing with them since they were B & B, we went ahead with it. Kevin Gomez made everything so easy. He went way above what we could have ever expected and put us right at ease. Thanks to everyone who did the repairs but especially to Kevin for being so courteous and professional.

Service advisor Josh had upset me whith how much he commented on how dirty the inside of my car was at time of drop off. All of my belongings were out But I didn't get dirt and hair out of floor boards. When we did walk around he mentioned that "normally we detail cars before they get returned, but this is a little much and I'm not gonna break my equiment to clean it." I replied that I didn't care if it got detailed because that's not why I have it there. When I came to pick up we once again did the walk around and he commented again that obviously we didn't clean the inside. I know it's not THAT big of a deal, but I did take some offense to it and thought it was very impolite to comment on, he could've just not mentioned detailing the inside at all and it wouldn't have been an issue. There was problems with my reservation when I first came in but we got them resolved fairly quickly. The drop off process went pretty smoothly with both service kings and enterprise and I was very satisfied with the work quality and amount of time it took, same with pick up. My only complaint was how un professional he sounded about my car, followed by please give us 10's when you do the survey

Overall great team I really like the communication every day on the status of my vehicle. Overall great experience!

Thanks for you really good service.

Very quick and easy.

Joshua kept me up to date on all repair issues.

My experienced was great! Great job on fixing the minor damages on my Nissan Pathfinder and Josh was great on keeping me updated. Thanks for the great service!

Awesome customer service support. Thank you

Although there was a small hiccup, Josh Holm was able to take care of it and make sure that everything was to my satisfaction. Thank you, Josh.

I completely forgot to take my house key. It's attached to rental car. Can you hold on it?

Great customer service from start to finish

Josh was great and very attentive.

They were friendly and efficient. Best car service I have ever experienced. Great communication.

Good communication and satisfied with service king’s role in the repair. Apparently Volvo sent the wrong parts which caused a delay but otherwise very happy with my experience.

You guys always do an amazing job and are so nice and helpful. David was so kind and truly helpful. He made me feel like a valued customer.

Thanks for doing a great job