Howard P.
Vehicle Make : BMW
Excellent
Tony R.
Vehicle Make : Ford
Best experience I've had at a body shop. I Especially enjoyed the perfessionalism from the manager Alexis. Very nice and attentive to any problems I had. Thanks again.
Stephen V.
Vehicle Make : Infiniti
Cynthia was great! She communicated with me through the whole process. They got my car ready before the scheduled date and it looks new!
Robert H.
Vehicle Make : Kia
As always I received service above and beyond. 10 out of 5 stars.
Kholofelo K.
Vehicle Make : Honda
My car was not completed. They attempted to return it to me without repairing the damage. Paint chips from the accident were not repaired, just painted over. A trim piece was missing. The windshield is cracked. Yellow paint found on my white car. I discussed my issues with the initial estimate with Cody, even noting that the paint was chipping. I offered to send photos. They did not address my concerns.
Yijie Z.
Vehicle Make : Audi
Cynthia is excellent. She kept me informed during the whole process and made it so easy for me. Thanks you.
Alisha D.
Vehicle Make : Honda
I never received a response from the text message I received regarding the estimate of non related repairs. I wanted the other repaired as well. But never received a response. I would have appreciated a phone call and not an impersonal text message. The update messages were fine but they were also inaccurate. My bumper still has the purchase sticker sticking out and it's internal so I can't remove it. Only one headlight was repaired. I should have been presented with the option to clean or replace my other headlight. The customer service from Richard could be improved from the initial to the end.
Mike B.
Vehicle Make : Toyota
Satisfied with communication and job results.
Linda J.
Vehicle Make : Mazda
Clay was very polite willing to please kept me posted very satisfied so far
Denise T.
Vehicle Make : Nissan
I like that I was always updated and keeping me informed if there was any delays and good customer service.
Dennis J.
Vehicle Make : Infiniti
Professional service, timely updates, great work!
Sosa-ortiz N.
Vehicle Make : Nissan
Y'all where very helpful patient and friendly if I would need anything again I would not even think about GOD BLESS YALL
Mishelle G.
Vehicle Make : Lincoln
This was an amazingly unexpected experience from an auto service. From the time I entered the door to the time I picked up my Lincoln. The staff is so professional and pleasant. I LOVE how my bumper repair looks. They even cleaned up some other minor marks on the rest of the body AND did a nice job of cleaning the INSIDE, TOO! Totally unexpected.
I did wait a bit both checking in and picking up, but there were others who had obviously planned there time better than me. I will always recommend them and, hopefully, not need to return. But no question, Service King will again take care of my car.
Cory S.
Vehicle Make : Toyota
Very friendly and informative. Thankyou!
Eduardo G.
Vehicle Make : Ford
Thanks for the great service. We are pleased with the results and the excellent service it was provided from service king.
Roessler E.
Vehicle Make : Toyota
The repairs done on my vechicle we're excellent.
Steve M.
Vehicle Make : Nissan
It was strange to me that the price is different if private or if under insurance. That said, you kept to schedule. Texts informative. And car is healed.
Jarmaine B.
Vehicle Make : GMC
The corner of my tail gate was not painted after defender and the back bumper was repaired and replaced. I have to bring my vehicle back so that a 30 minute Touch up paint job ,that should have been done prior to meet picking up the vehicle,can be completed at at an inconvenience to myself. I am very dissatisfied With the service I received.
Clyde S.
Vehicle Make : Audi
My experience was amazing thanks to Cynthia. She was a gem and kept me engaged the whole time. She shared pictures and would do anything she could to ensure I was happy with the finished product. More people should care about customer satisfaction as she does.
Edward T.
Vehicle Make : Subaru
Good job by all who we delt with at that location; friendly and efficient.
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