Service King Pearland

Thanks for good job doen.

Your staffs were friendly and professionally. I would come back again or recommend your place to others.

Jason did a great job

Just one minor comment, the driver side foot mat was dirty

Great job car looks like new one

It was awesome

Vehicle was returned when promised. I was kept informed during the entire repair process.

Jason Holland at the Pearland location was professional and courteous.

Great service! They went above and beyond to make sure we were satisfied. I also appreciated the text status updates.

Jason was absolutely amazing he kept me updated on my car's status he was very helpful and has a very very professional up beat personality he was such a joy

My first experience at SK, good. But I have a suggestion that the advisor do the walk around with the report. I had the opportunity to view the report but I didn't think about it at the time ,,- I was anxious to get my car back. There was one replacement that was not brought to my attention that I had to question.

The service was excellent as always. I’m sorry to have to say thst only because we’ve had numerous experiences there. It is a pleasure to deal with the people at service king

Vehicle was repaired as expected and looks great. Experience took entirely longer than it should have (original est 5-7 days) with lack of communication.

The repairs that the car came in for were completed with zero problems. It was the additional damage done to the car while it was being repaired that I am not pleased with and the lack of effort on the repair men’s part to fix the issue. My vehicle was returned to me with additional damage that was not present at drop off.

I worked with Jesse for the repairs to my car and he did a great job of communicating the process and keeping me updated on the status of my repairs. The repairs were completed quickly and I am satisfied with the work. I will recommend Service King to family and friends.

Bryan was excellent. Good communication and very thorough.

Service King was for the most part clear and helpful regarding our repair. Compared to other cars on the lot, damage to the van was minuscule. Just one hole (a trailer hitch poke ) on the bumper and a new chrome grill (small decorative) was replaced. This repair took 5.5 days. Partly because the chrome part did not arrive but could have been ordered when we brought the van in 3 weeks earlier. We chose to delay the repair due to family travel and the Christmas holiday. How long does it take for a full quarter panel or whole front end to be completed . We were texted the vehicle ea ready for pick up on Monday and when we drove 10 mikes to get it, we were told it was not ready. In the big picture of life, this is a small matter. But I believe the repair could have been completed quicker. We went to Service King due to the Allstate contract. Next time I may go elsewhere

The entire process and every individual from the 1st to last team member was professional and accommodating. A trustworthy, professional and honest organization.

Jesse was exceptionally helpful! Excellent customer service!!!

I was completely satisfied