Service King Katy

Paint has bubbles and over spay - different color

I just want to say thanks to everybody at Serviceking.

I really appreciate the frequent updates on the progress of the repairs Although sometimes the communications get a little confusing I will see that your system generates automated messages that sometimes get in the way of your agents messages. Not a big problem for me but maybe for other people

The best run business I have ever experienced

Excellent work. Outstanding service! Special thanks to Arturo, who kept in touch throughout the repair process via txt and phone call. I knew my car was in the best possible hands. Thanks again.

Guy who took care of me was great

Loved the service

In a world of social media and a society connected by lightening fast technology where everyone is a critic, the new currency of business is customer service. This is the standard by which could make or break a company. With so many options for the same products and services, companies must differentiate themselves by how well they provide this product or service to its customers so as to grow customer retention and acquire new customers. This was my first accident and I was nervous taking my car to a non-dealer owned repair facility. There are horror stories about poor service and having to go back time and time again because the repairs were not compleated correctly the first time. I never worried about this once with your facility. I was constantly kept informed by text or phone call and I knew exactly what was happening with my car. Arturo was always available to answer questions and he was polite and sincere. I will definitely be returning to Service King of Katy for any future body work for all of my vehicles. Way to go!

Great team you all have.Keep it up.!

Awesome service and communication

The text updates through the entire process were comforting

Incredible service they paid a lot to details I will always use them if I need service again

They did a really good job

I can not say enough about the service and care that was taken to make that I was comfortable while waiting for my vehicle or all the extra attention to details that my service rep took to make sure my car was completely taken care of . Thank you Ariel for making my precious car whole again and caring about how much it meant to me!

Ariel kept me informed and the car was delivered when promised

Our service rep was Arturo **** & we couldn't have asked for better service. He is great.

Loved Michael very nice gentleman. thanks for a job well done .????????

Arturo was very knowledgeable in his area of expertise, attentive and always kept me informed with the status of the repairs. He provided me excellent service!

Great service

Components on the vehicle were left loose, and door does not properly close, it looks like a rushed, mediocre job