Service King Park Cities

Job was done quickly, actually earlier than expected and looks good! I appreciate being informed on the status.

Mike was fantastic to work with!

Really prompt updates and the work was done really quick

The person who helped me was not very friendly. I had a hard time getting my rental it was not ready, that I didn't have one, I had to sit there on the phone with my insurance until they gave me the reservation number. I finally get it and the lady from enterprise was a little rude and the car was a smaller car than mine and I have to fit 3 car seats in there so we had to drive to another enterprise unless I took one of the dirty rentals that were on the lot. I had no update of the progress of my vehicle, until the day of pick up. I get a text that morning that my car was at 64% and estimated date was 4/24. Later that afternoon I get a call from Roy that the car had to be picked up by 6pm the same day, mind you that I was working and it was 4 in the afternoon when he called. He said we would be charged for another day on the rental car. When I get there he tells me it will be 250 to take my car. Which I was never informed of the change. I had also requested that a scratch be buffed out and it wasn't even done. Overall was not good. Of course this is all summarized.

Nn

Very friendly staff and accommodating. The process Of the repairs was very easy and fast .

Ariana Karlis was awesome!

Service King great experience but Enterprise was TERRIBLE!

Great customer service

Shea was great. Better than I expected.

Service was great, very informative and detailed. A ten on a scale of ten!

Great experience!!

Mike was my service writer. Car repaired and returned before promise date. Very helpful.

Had the best experience with Shea and team from start to finish. Great follow up. The only part that could have made the entire experience better is a clean exterior when I picked up the vehicle, it would have highlighted the great work that was done. Thank you for a speedy and easy experience.

Great job

Main issue is they clearly did not know what type of paint my car used so then it had to be ordered, took longer, and cost more. So when I comparisoned shopped I thought the firm that actually DID know what type of paint was on my car was way overcharging compared to SK. I count on the experts to have accurate knowledge of these things Also had to pay an extra day on my rental because the shop closed one day for cleaning. I could have easily brought my car in after the cleaning and after the proper paint was ordered and avoided a lot of annoyance and Uber fees

I like the text message updates

Mike was so helpful. I appreciate all his hard work and customer service.

Shea was great, very friendly and informative. The whole process went very smoothly.

I will always bring my vehicles to Service King. Shea was a pleasure to work with and Tony went above and beyond to have my vehicle fixed. I always received updates on the work of my Acadia. Thank you guys. Job well done!!!