Service King Southside

The customer service was great! Plus they were quick and explained everything thoroughly. Tim was wonderful at getting my car fixed in a short amount of time. I am very pleased very easy for me and my car is perfect again. Thanks!

Friendly staff

Experienced excellent customer service from Tim. He was my advisor and kept me up to date daily on schedules of my car repair.

Everyone I encountered at the repair center was great! It was great working with Mr Paris! The experience was stress free and the process was simple !

from the time we walked in our service writer Tim was with us every step of the way. He gave us frequent updates and not to mention our car was finished 5 days ahead of schedule. The job was well done.

Awesome service.

Mr. Garza was awesome from the beginning to the end of my service. He should be commended for his outstanding work ethics. He was very nice, understanding and very informative.

Awesome service!!!

Setvice was great and never had a problem there.

Bob McNatt was very helpful and fast, he was a pleasure to work with. Regards, Fr

Y'all did a great job and all the updates were really thoughtful thank y'all so much for yalls help.

Best experience I've had with a repair shop..Efficient..courteous. Finished my vehicle a week ahead of schedule... **** good service

Looks good and quicker than I thought!

I was so relieved to find out that Service King arranged the car rental company to pick me up from their repair center. I wish I had known ahead of time so I wouldn't have been worried about it all day but never the less, I was completely satisfied and happy with Parris and his service.

Very satisfied

First of all when I took my car I told him all the damage including the door. When I went to pick it up hector said I never said anything about my door. He got mad didnt show me any repairs on the car saying I never said anything about that NOR did my insurance and that I should have told him that while rolling his eyes and giving me reasons why its not his fault. So he went inside to check something on the computer telling me he had to call the insurance because he didnt think they would approve a door after the fact. Not to mention there was more damage to my door then when I had brought it in. When i called my insurance that same day i told them what happened, they said it was noted that the door was part of my repairs and that they want pictures. So we wait another 4 days. No call from hector who said he would call to tell me what the insurance would say. Then I get a call tuesday that my car will be ready on wensday and so I take work off and its 4pm and I still have no call, so I call and then the woman said its ready but let me have Hector call you. He calls to tell me that it was ready but the electrical guy left work early and didnt put my horn back together....so i have to wait another day because one of your employees left early. Finally I get a call around 1230/1pm that it is finally ready. When i get there some random guy tells me hector took the day off but lets go look at my car. Shows me rhe door and says lets take care of paper work. Didnt show many any work done to my car but a door. Then tells me I better not give hector a bad review as it is not his fault I never said anything about my door.... I have all my calls recorded as it is legal to do so in the state of Texas. I took pictuers of my car door at the time of the accident, after your first repairs and when it was done the second time. This service was horrible. I have some **** liquid that is dripped on the inside where the belts are as if my windows were down while it rained....not to mention when i got it had so much mud and dirt in it that i had to vaccuume it my self.

Yall did a great job thanks

satisfied No complaints.

Not only were the repairs done well they even cleaned it up and put some polish on it. Very satisfied with the service and time it took to repair my truck.

Extremely nice and helpful. Love how they worked directly with Hertz to have my rental ready and make everything super seamless. Very happy customer. Will be bringing my truck here and referring others if body repair is needed!!