Service King Richardson

Ira was awesome.

It was great! Thank you for everything! Best experience ever!

Fast and easy, great personal service and updates.

My vehicle was not correctly repaired. There is something under the paint that has been painted over and left a bump. The grill is not attached right and there is a gap. The valence under the front end is not connected into the bumper. And, there are no bolts holding the new bumper to the wheel well on the passenger side.

All was good...Ira did a great job of communicating with me throughout the whole process.

Ira was very helpful and courteous. He also kept me abreast with the status of my vehicle.

great services. first time I have been here and got a great experience.

Great communication and car was finished in record time. Much faster than I expected.

Your guys at the shop kept me informed of my trucks progress. Daryl was great. The truck looks fantastic.

Gary was great at explaining when took car in. Taylor was real nice & helpful when I picked car up. Was kept up to date by emails & enterprise did well with rental car. Would recommend Service King. Repair work looks good. Thanks

Darryl was great and I'm glad he was assisting with my vehicle and communication was great. Thanks

Excellent customer service, perfect and very fast repair work. Extremely satisified!

The back-end repair to my Mazda CX5 looks like new and our Service Advisor, Gary Benefield, did a wonderful job of keeping us informed from the beginning to the end of the repair process! The coordinated service with Enterprise Car Rental was awesome, also! Every detail was seamlessly taken care of by Service King and I highly recommend their service to others.

Good job

Job well done!!

Give Ira a15!! He went above and beyond my expectations which were pretty high! This isn't the first time I've had a fender bender -I've been hit twice before- so been through the car repair drill.. Ira was terrific- made me feel at ease about the process, kept in touch all week, and handled any of my concerns in a very kind and professional way- I work for the chamber of commerce so I understand good customer service. He excels in every way!! Thank you Ira!! I meant to add, my car looks great, too- the new frame around my license plate, the car wash and clean up inside and out were not expected- what a nice surprise and taking care of the car rental- who could ask for more?? Great job Service King!!

Good Evening: Just so you know, I rarely write emails, respond to the hundreds of take-my-survey requests that I receive, or take the time to take telemarketer surveys. My time is more valuable than to use it to take a survey or write an email -- unless something extraordinary happens. Something extraordinary happened at your Service King and I felt compelled to write-up my experience. Upon entering the Richardson store I was greeted and asked "how I might be helped?" Next, Ira offered to explain your process, asked good questions, including my expectations. They are high - I am a tough customer. Ira set expectations, communicated very well and helped complete repairs before promised. Good employees like this are a direct reflection of leadership. Keep up the good work on retaining quality and caring staff members. Thanks, Shaun Shaun Manning Director of Technical Training HOLT CAT Irving, Texas 75062 ****-****-xxxx

Gary did a great job keeping me informed, sending me updates and answering all of my questions. I am very happy with my service!

our representative was wonderful! very pleased !

Ingrid did a phenomenal job and I would use and recommend Service King again. Extremely pleased.