Service King NW Dallas/I-35

Dennis Kuhn was very helpful and professional and pleasant

Dennis and the team did an outstanding job keeping me informed and getting my car done flawlessly.

If i need future repairs I will use this Service King and will refer my friends .

There are significant problems with the Check Repair Status updates. I was given an estimate pickup date of 9/12/16. On the morning of 9/12, I received an update saying the repair was almost complete and that I would receive updates if that changed. That afternoon, I checked the online status and saw that my car was being disassembled. Thinking this was weird, I contacted the shop and they informed me that the bumper was broken, they'd need to order a new one, and it would take 4 days. I received no update from the status updates about this. The following day (9/13), I received a phone call informing me that the bumper was broken - the same information I had learned the previous day. I was comped for **** day rental in the end, but I was unable to plan for this ~$100 increase in rental costs due to failure of the status updates. Additionally, I consistently spent ~20 minutes on hold every time I called Service King. I had to plan my calls with Service King when I knew I had 30 minutes to spare because this service was so slow.

Excellent Service!

Dennis was very pleasant and helpful.

Great service!

You all did an awesome job!!!

Call me at ****-****-xxxx if you have a sincere interest in improving your service.

Thanks for the hard work and communication

They don't care about customer time and supposed to finished my car by Monday 8/22/2016, then they postponed it two times and said my car will be ready on 8/24/2016. They called me and said that I can come and take my car 8/24/2016. I left my job early in order to go and pick up my car. Once I arrived there after 10 mintutes waiting they told me my car is not ready completely and will be ready the next day. I have the worse experience with your company.

Very nice service and communication.

Great service & the work was done in a timely manner.

Liked the email updates

Customer service was the best hundred percent, I am very disappointed with The painting work, I was able to see a bunch of imperfections lots of overspray mark of the tape etc.

I am extremely satisfied with the experience I had at Service King. Dennis was very professional throughout the whole experience and my car was in excellent condition upon return.

Great people. Great experience.

Sir Si is very pleasant and very professional. Sir Miguel did a good job in fixing my car. I whole heartedly recommend service king specially reeder road area here in Dallas Tx

Looks good. Thanks.

Denise was a great rep and so was the receptionist