Ted K.
Vehicle Make : Honda
Very satisfied great service
Cody .
Vehicle Make : Toyota
Great service!
Victor G.
Vehicle Make : Ford
No return Calls.
The repair and workmanship has always met my expectations. Very good work.
But in 10 days, only got 2 return calls, and two texts on status of my car. I met my service advisor on day one. Only to find out he had transferred to another shop on day 3.I received no info as to who was taking over my account.
I spoke to the service mgr about my experience upon the completion and pick up of my car. He apologized and would look into the matter.
Tonya S.
Vehicle Make : Toyota
They did a great job. More than that the lady at customer service drove me to my other car when I had no ride. She didn’t have to do that and I knew it. It took a week to get my car back but I guess they are very busy.
Wayne C.
Vehicle Make : Fiat
Other than the delay but that just tells me you are doing things right
And as far as I can tell everything is great. And thanks for checking it out everything I asked for and the follow up.
Douglas L.
Vehicle Make : Dodge
Appreciated the courteous staff and manager, Cash. And also the frequent updates during the repair process.
Fomundam M.
Vehicle Make : Range Rover
My car was scratched while in your care and never brought to my atention. Also the technician took it upon himself to not address all the scratches I reported in my claim to nationwide
Isabel L.
Vehicle Make : Mazda
The only issue I had was communication. I was told that my car would be ready by Wednesday and then I get a text message that it will be ready by Friday. No one called to update me and tell me why. I found myself always having to call for an update.
Rick V.
Vehicle Make : Lexus
Very professional staff from the receptionist to the repair operators to the interface staff! All players pullingthe same way with the goal being my satisfaction with Great Service and a timely repair!
Kudos Service King you got it Right! Thank Ypu!!!!
Respectfully, Rick B, Sr and Mirna Vasquez.
David P.
Vehicle Make : BMW
Great job guys ,Thanks
Paul G.
Vehicle Make : Toyota
Christina did a great job. Give her a raise!
Jason K.
Vehicle Make : Toyota
Thank you for making this easy!
Teresa B.
Vehicle Make : Ford
My Service Guy Les, was AWESOME!!
Sean B.
Vehicle Make : Dodge
Thanks for the awesome service. Your customer service was superb. Hopefully I do not need future repairs, however if I do I will be a future customer again.
Thanks again!!!
Bret R.
Vehicle Make : Honda
I have yet to receive my vehicle from Service King, so it’s a bit difficult to assess the work accomplished. Perhaps waiting for people to receive their vehicle first would best serve the survey. Also, I was told multiple times that it would be finished on certain days and it has been delayed three times. This makes planning very difficult for a family of six. Also, several times I was promised a phone call update at specific points in the process but I did not receive the phone call at the time specified by the person in charge of my vehicle.
Griselda G.
Vehicle Make : Nissan
Really appreciate having my car ready in just two weeks. Thanks for taking the time to return my car clean and looking like new.
Samantha S.
Vehicle Make : Nissan
Everything went smooth thanks for the hard work !!
Bret W.
Vehicle Make : Toyota
All good; I appreciated the updates. Truck looks great.
Cynthia S.
Vehicle Make : Hyundai
over the top with kindness and keeping me informed ! Car looks like a new car after getting it fixed. Will use again
Lisa D.
Vehicle Make : Kia
Everything is perfect!!! Very Pleased!!! ????
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