Service King NE Dallas/LBJ

God service

The entire process was smooth. The representative assisting me was very polite, professional, and helpful. He provided me with updates on the progress of my vehicle without me having to call him, which I really appreciate. Overall, I was very satisfied with the service I received.

Ford Collision Repair need server King is the king

I had to tell your representatives 3 times to release my vehicle to farmers insurance. I didn’t approve service king to fix my vehicle yet I’ve got this text twice now. On top of everything I have an Edgar Valazquez that works for service king in Dallas looking at my Facebook account. If he works for that store then I suspect he is using my information from what should be confidential to look me up.

No comment

You all have did a great job on my truck thanks a lot service is a one

I appreciated the frequent updates by the service manager.

Angel was very helpful. I was kept up to date on the progress of the repairs in a very timely manner. I liked the door to door service with the rental car. Thanks!

I appreciated the daily updates on my car. My service advisors were very professional and very upbeat.

Eric was wonderful in his job He kept me informed at all times with the progress on my car If I was able to give him an 11 I would Your ratings only go to 10 Thanks Eric for a job well done

So far so good. If the paint holds up , we’ve good

Mr. Perez was professional, helpful and other staff was courteous and polite. Work on vehicle looked great at completion. Service King completed the repairs timely and vehicle looks great! Jana B

The work was perfect and Alex Perez was a such a great help and went out of his way to accommodate me. Thank you Alex.

I had difficulty communicating with Roy during the process — he didn’t return my calls after leaving him voicemails. Otherwise, it went very well — good work and completed a day sooner than estimated.

Very dissatisfied. Currently 5 issues with my car. I have called in. Interior was dirty and had greasy handprints on the seats, ceiling and for some reason my passenger seat seatbelt was retracted and not working. Please contact me. Patti Hackett. ****-****-xxxx

Alex is great at customer service!

Alex Perez could not have been more informative, accommodating or professional. Because of my experience w/Alex I have RENEWED faith in mankind again. Long story, but this accident came at a bad time in my life. The service and courtesy receives really have me a fresh look and has uplifted my perception. Thanks to Alex and the crew that put my Black Betty (dodge truck) back to good as new. I can't say snuff good. Again, no one knows what someone is going thru. But he took care of EVERY issue with excellence. And he has no idea that I was "on a ledge" at the time.

Very good experience

After about 10 minutes of driving off the lot a check hybrid system light came on. My car was recently serviced and only had 55k miles on it. Now I have potentially more damage that’s may occur with my vehicle. Other than that, the people that assisted me were excellent

The good thing: The paint on the door was perfect. The bad thing: It took 7 working day to fix it no counting the weeken days... I leave my car on May 2 true may 14 Roy had me up to day about my car, until Friday 11 Because he said it was the day for me to pick up my car and I was making plans with my car.....but hi left work without telling me anything. I not hear from him until 3 days after when hi comeback to work. when they attach back the other part of the door from the inside i realise when I pull the door to close.... is to loose is like is missing screws or broke clips... is to wobbly. I said something to Roy and hi tells me.... it was in the condition that you brought it. Excuse me!!!!! The door was hit by a car I know better ... is my car and I know if my door is not Ben put back correctly or someone broke the clips that hold the parts on place. Anyway I'm very desappointed.