Diana W.
Vehicle Make : Infiniti
Phil S. was wonderful. In fact, everyone I dealt with was friendly. However, I did not have a good experience at the Service King in Carrollton previously so my expectations were low. Phil texted me (not just the auto generated texts) almost daily and went out of his way to get me my car 2 days earlier than expected. I really loved the constant updates! After going through a hit and run accident, this experience was phenomenal. Thank you for showing me that striving for a truly positive customer experience still happens!
Matthew D.
Vehicle Make : Kia
I still hear a rattling sound under where the issue happened
Deborah N.
Vehicle Make : Hyundai
Phil did a great job keeping us updated on the progress of the repairs. Work was completed in a reasonable amount of time. Very happy with the results.
Santosh T.
Vehicle Make : Volkswagen
If car looks like new when it comes out after a week of work on it, it would be better.
Thuong N.
Vehicle Make : Toyota
My car was fixed perfectly like nothing happened
Mary T.
Vehicle Make : Toyota
The Service King reps were excellent in every way. They stayed in touch with me during the repair process with details on the progress and completion of my vehicle. The repair was wonderful, attention to detail was excellent. I would recommend their service.
Emmanuel C.
Vehicle Make : Honda
Anna took good care of me. She even had my headlights buffered while I had planned on doing the job myself. It's the details!
Michael P.
Vehicle Make : GMC
Henry was beyond incredible...best service rep I have ever dealt with
Marquita U.
Vehicle Make : Dodge
Did a great job!! Fast and the customer service is wonderful!!
Karen R.
Vehicle Make : Toyota
Anna knows customer service. She is upfront about the repairs and timeline. Perfect under promise and over deliver. Thank you Anna. The only negative I have is that my gas tank had very little gas left. I could tell it was ran idle due to my mpg was at 29 and I picked it up and it was at 2.4 mpg.
Donald G.
Vehicle Make : Audi
The staff were attentive and accommodating. Outstanding!
Donnie W.
Vehicle Make : Honda
No issues everything went good
Elvis M.
Vehicle Make : Nissan
Henry Castillo my service king contact was very nice, and professional. He sent me status on my car constantly. I am very impressed with the level of professionalism and commitment to cudtomers
Leo M.
Vehicle Make : Toyota
I had a customer service representative named Phil at the 2765 Stemmons Frwy location in Carrollton Texas. Phil was great. He stayed in contact with me the entire time he took my car for repair.Phil deserves a "GOLD STAR" for his excellent service.
The work performed met all my expectations. Great job Service King!
Regards,
Leo M
T G.
Vehicle Make : Honda
Very professional. Kept updated at all times how my car was coming along. Could not have asked for a better person to handle my car. I would recommend Service King to anyone who needs a repair!
Keith B.
Vehicle Make : Nissan
Henry was very thorough and kept me updated through the repair cycle.
Celsa N.
Vehicle Make : Toyota
Excellent service provider.
Henry Castillo was extraordinary.
Attention to detail and polite at all times.
Took ownership of the situation from start to finish.
Pooja K.
Vehicle Make : GMC
Above and beyond service provided.
Sue R.
Vehicle Make : Mini Cooper
This was a what would be concidered a minor accident but getting everything taken care of can be so very time consuming and difficult to deal with. Henry made this simple and seamless. I was kept informed all along the way. I did not ever have to call to see what was going on, He gave me a reasonable time frame to be completed and beat that. He is a gem!
Isaiah C.
Vehicle Make : Ford
All I have to say is good job. Everyone was very professional. I got update on my vehicle before, during and after. Keep up the good work.
Thanks
Isiah @ TSA
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