Edgar N.
Vehicle Make : Chevrolet
Estimate was made for a bumper replacement. After taking truck in i get a call stating there was some additional work needed and it would be an additional cost. I was being billed **** hour extra to remove a trailer hitch that estimator saw when making the initial estimate and another hour to loosen the truck bed for some reason. Added $100 to the total cost. I understand if there was a damage that may not have been visible but I think this should have been simple enough to catch on original estimate. Additionally if like to add that Ramon reduced the price but only after several conversations about this being unjust. At that point why even bill the customer for this additional cost.
**** G.
Vehicle Make : Toyota
Sent previously
Amparo L.
Vehicle Make : Lexus
Was fast service absolutely happy costumer
Sidneylaura G.
Vehicle Make : Volkswagen
Claudia, my service advisor, was awesome!
Jon B.
Vehicle Make : Ford
very good
James J.
Vehicle Make : Honda
Best most courteous service! They kept me up to date each day on where they were with the repair and when it would be done. They must have waxed and detailed my car too it looks like a whole new car! Would always go back there although I hope I don’t have to.,,
Russell F.
Vehicle Make : Ford
Thank you Claudia, Kelly, Scott, Sam and the receptionist Elizabeth. They made this a pleasant experience.
Joan W.
Vehicle Make : Fiat
When I picked up the car yesterday I found they did not repair a cracking windshield. I called Sam and took car back for him to photo the crack. He said he would report the remaining damage. I also reported it to Carrie at State Farmin San Antonio.
Dr. Wade
Kevin S.
Vehicle Make : Chevrolet
Best experience I ever had with a repair shop. Always open, straight-forward and accommodating to questions. No run around on uncertainty of job completion. Always comfortable with their feedback and speed of completion which was amazing in helping get the truck back in plenty of time for a vacation, and finished 2 days ahead of schedule. Highly recommend them to everyone. I worked with Claudia, Scott and Elizabeth. I actually enjoyed the ease of this process from my end.
Rosa G.
Vehicle Make : Kia
Be more then glad to answer any questions, had excellent service.
Sallye A.
Vehicle Make : Audi
So fast! Great results!
Maria R.
Vehicle Make : Cadillac
The service was friendly and efficient.
Thank you.
Arturo C.
Vehicle Make : Ford
Service was great and also the work repair work was good
Michael B.
Vehicle Make : Chevrolet
Service King did a fantastic, professional job in my SUV. I could not have bedn more pleased with the results and will only use them from now on.
Carol C.
Vehicle Make : Cadillac
Work is not completed. Silver Crome trim on left side of car was not mounted correctly. I was assured that the problem would be corrected. I am still waiting for a call back from Claudia **** my service advisor. It has been at least two days since I have heard from her. This is the service center located at 8727 Broadway. San Antonio, Tx. 78217. She stated that she would get back with me. I have my car here at home. So far I have not heard from her and have not had an update. I really would like to have this job completed as soon as possible. Thank you for your inquiry. I trust that this issue will be solved quickly.
Rafael N.
Vehicle Make : Tesla
Was the best experience I've ever had at a body shop. Communication was awesome. Quality of work was great and speed was super fast.
Chris L.
Vehicle Make : Cadillac
Very Thankful for all of the hard work & Service from Claudia and the Team at Service King- Broadway. The car looks GREAT!!
Dawn R.
Vehicle Make : Jeep
Estimate was created with wrong parts that don’t go to my vehicle. This drove up price for repairs and helped insurance company decide to total loss it when if done correctly most likely would not have allowed that. Parts were way over what they should be in cost.
Lisa B.
Vehicle Make : Honda
Excellent customer service from start to finish! And my car looks brand new! Thank you!
Bill B.
Vehicle Make : Lincoln
Your staff was very professional, answered all of my questions and completed the task in a timely manner.
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