Service King Broadway

Margie Chester did an outstanding job. She is a valuable member of your team.

Repair well done. Margie Chester is an excellent service advisor. Thank you.

The customer service was superb however I had to wait 9 months to get my car repaired. Why? State Farm reported to Service King that it was a fender bender. Service King mistakenly stated it was hail damage. Hence the long delay. Not happy about the the looking wait.

FANTASTIC!!!

Repair was done well and quickly. Texts sent giving status updates were nice. Staff were helpful and friendly.

My family and i were so dissapointed when we were in our accident, i wasnt sure what to do first. The people at service king did a wonderful job on fixing our car back to the way "she" was. I appreciate that Mr Juan **** kept me up to date with everything that went on with my vehicle. I was so relieved when it was all over and i had my vehicle back. Thank you service king we appreciate you!

On time and first quality work. The car was returned clean and properly repaired. I am totally satisfied.

The Plug for the hook up for my trailer hitch was loose I had to screw it back on . The screws were missing. I found some. Suggestion someone needs to check your trucks over before the coustomer pick it up great job otherwise thank you Tom

All very nice.

Lots of orange peel on the paint. Unacceptable quality

Thank you.

Margie was customer oriented and kept me up to date throughout the process. I would be comfortable using Service King again and recommending them to others.

Did a great job and kept updated on the status of the repair process. Great staff very friendly and helpful.

I had a great experience at the Broadway location. From the start, my service writer, Cara was very informative, patient and helpful! She explained every step and informed me that unfortunately their location was not part of my insurance network. However, she informed me of another location that was and even gave me their contact information. She allowed me to make a phone call to see if they could take me in and since they didn't I decided to still get my vehicle repaired at their location. I'd have to say I am very glad I did! My vehicle was ready in 5 days. When I went to pickup my vehicle I forgot the insurance check at home but both Angie and Juan were willing to wait 30 minutes after closing until my sister dropped off the check. They provided excellent customer service and were beyond patient with me! Thank you Broadway crew for your work, service and patience!

Service rep was late checking me in. I had an 8 am appt and at 8:20 I had to ask to be seen. This delayed me in getting to work. The repair was fine

Professional fast friendly service. Repair job looks great.

Margie did a great job and followed up with me throughly. She is very helpful and I am satisfied with my repair. Thanks for the great service.

Car looks great. Service advisor Juan did a great job of keeping me informed.

All the team at service king did a very great time my care look like a new care thank you so much everyone

Cara kept me updated on every step. She made sure my car was beautiful when i got it back ????