Service King South Plano

Brad was awesome and very helpful.

Very happy with my experience with Efrain!

Manuel, at spring creek pky and 75 represents exactly what you want in your business. I trusted him immediately and was informed constantly thruout the process. Surrounded by a sparkling staff, my roadster is perfect. I can’t wait for my next accident. Did I just write that? Thank you Manuel and co. Terpak

Great service & appreciated the updates along the way. Manuel was friendly and helpful throughout the entire process. Thank you!

One of your best assets at #7 location in Plano is Ingrid Velador. She is a professional, good listener, and is very thorough. Would encourage you to keep her on your team and promote when it becomes open. Pat ****

Never thought a bad occurrence (auto accident) could result with such a positive experience (Service King). Your representative, Efrain Perales, kept me appraised as to where in the process my car was never over promising and under delivering but was spot on as to when my car would be completed. On a scale of **** to 10, I would rate him an 11! Very pleased with the experience!

Your staff were professional from start to finish! I particularly commend Ingrid Aguilar for her efforts to have the repairs made quickly and finally resulting in an outstanding repair job.

My car was in for 18 days. I was called on day 2 to notify me of the assessment. I was called again on day 8 to advise the insurance company’s approval and not again until it was ready. Received a text that it would be ready Monday, we t to pick up, advises it would not be ready until Wednesday. Was notified 45 minutes prior to closing on Wednesday car was ready. I cannot get across town in traffic in that time so went Thursday morning. Did walk around with advisor. There was one place I did not remember being there when I dropped the car off and was told it was there before, it was in the pictures. Then I noticed another place and advisor said he would check pics. I asked to go with and see the pics myself. Neither spot was in the before pics. No quality check could have been done on this car prior to pick up. Took another day to fix those places. Third time we went to pick up car, everything looked fine. Was not happy about the lack of communication, lack of quality check, or being lied to about the spot being there before.

Thank you for great service!

Ingrid Aguilar was helpful and in touch with me throughout the process. Thank you!

Great Service.

Not only was Brad an extremely pleasure to deal with. When something wasn't up to his standard he was upfront about it and made sure the corrective action was taken

Great!

manuel did a good job

The service advisor Chuck is very good.

this is my service king I always go to. The service was excellent as usual. My manager was very personable and understanding. I would recommend service king and particularly my manager to all my friends

Appreciate the regular updates and taking extra mile to make it possible in completing the repairs a bit earlier as scheduled. Also, the repair made to the car is excellent. Thanks

I appreciate the professional service by everyone

I have never been in a accident so I've had to use a car repair. I give Service King a 10 for service Manuel and the staff did for me. I will recommend all family and friends to go to the Plano location. *****

Please do not send texts at 7 am., at least wait til 8 am