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Body Shop Review Summary

5 star 24 reviews 80%
4 star 1 reviews 3%
3 star 2 reviews 7%
2 star 1 reviews 3%
1 star 2 reviews 7%
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(All Vehicle Makes)
Dana C.
Vehicle Make : Jeep
5 out of 5
3/29/2019
This has been the fourth time I have workrd with Nina Marier, and she has always been very professional and courteous. She is knowledgible and has always been very helpful in helping me through the prcess. In my opinion she is an asset to the Jim Browne organization.
Angela M.
Vehicle Make : Chrysler
2 out of 5
3/8/2019
I feel that the people that work there wasn't friendly. One of the guys that work in the Zephyrhills kept saying you can't get your car back until they get the money. I knew that but he kept saying it. I didn't appreciate it at all. They told me it would take four days and it was two weeks in a half. I got my car back today and looked in the back seat and saw where they threw my old bra from my car in the back seat and left it there. I felt made me feel real bad.
Mary W.
Vehicle Make : GMC
3 out of 5
3/8/2019
I realize it was maybe not your fault, but we sure needed it long we got it back.
Kathryn G.
Vehicle Make : Dodge
5 out of 5
3/6/2019
Excellent work! Thank you! Kathy Elliott
Kim S.
Vehicle Make : GMC
1 out of 5
2/27/2019
Truck has been there for two weeks + still waiting
Sandra S.
Vehicle Make : Chrysler
3 out of 5
2/23/2019
What do you at Jim Browne have to say for yourself. Enterprise is not happy either. I’m letting people know not to take your car there
Beverly B.
Vehicle Make : Chrysler
5 out of 5
2/13/2019
Communication could have been better. I was told we would receive status updates by text. We did not receive any.
James S.
Vehicle Make : Dodge
5 out of 5
2/8/2019
Nina did what she said she would do and the entire process was painless. Great job. Thanks
Wesley H.
Vehicle Make : Chevrolet
5 out of 5
2/7/2019
We were completely satisfied with the repair work that was done on our car.
Bonnie B.
Vehicle Make : Jeep
5 out of 5
2/2/2019
My Jeep was fixed here and completely satisfied. Very professional staff, car was cleaned inside and out and my the Jeep’s injuries was fixed perfectly. Thank you Jim Browne’s Collision.
Andrew M.
Vehicle Make : GMC
5 out of 5
1/30/2019
Anton did a fantastic job in keeping me abreast of the repairs as they proceeded to the finish line. I would highly recommend your collision shop. Everyone was extremely professional. Thanks to everyone involved in the repair of my truck for a job well done!
Jennifer M.
Vehicle Make : Chevrolet
5 out of 5
1/18/2019
Very positive end-to-end experience with all of the staff over the phone and in person. Please let Mr. Browne know that he has a great team there. The two reps that answered the phone were very clear and concise with next steps. The driver was so friendly. The work done looks like it’s brand new in that area. I was provided regular status and all of my questions were answered to my satisfaction. Thank you to all of the staff for making what should be a real pain a positive experience. . I will be back to get more work done now that I know the quality of work and excellent service provided at a Jim Browne Collision Center. I will refer others and definitely recommend to my friends and family. 5 STARS!!
Lawrence R.
Vehicle Make : Nissan
1 out of 5
1/14/2019
The headlights are not adjusted properly and there is a screw missing that holds the windshield washer fluid in place
Jeffrey S.
Vehicle Make : Dodge
5 out of 5
1/13/2019
From the time I pulled my car in everyone was so nice, they called the rental place for me to be picked while they worked on my car. Then they kept me informed with text how things were going. Then called to let me know it was ready. I didn’t think I would make it before they closed and they were going to stay open until I got there. I did make it on time, but was great to know I didn’t have to rush they would wait ! I will recommend Jim Browne collision to everyone I know! Thanks to each of you for doing a great job and taking care of my car and me. God bless you all, Doris
Reanna C.
Vehicle Make : Honda
5 out of 5
1/5/2019
Jim Browne collision center had amazing customer service, they finished my car quickly and efficiently. I had it back in only row days when I thought it would take at least a week. Will definitely come back with any more cosmetic needs.
Sandra S.
Vehicle Make : Chrysler
5 out of 5
12/21/2018
Answered any questions I had. Very courteous Thank you. Did a great job repairing my car
Elizabeth F.
Vehicle Make : Chevrolet
5 out of 5
12/19/2018
They were absolutely fantastic they repaired my car in 24hrs and just in time for my trip! Super happy about the work and were really helpful and friendly!
David F.
Vehicle Make : Infiniti
5 out of 5
12/11/2018
You guys did an amazing job. I’ll recommend you to my family members and friends if they ever need any repairs on their vehicles. Thanks again, job well done!!
Patricia H.
Vehicle Make : Toyota
5 out of 5
12/11/2018
Everyone was courteous, prompt and efficient. The car also looks great!
Susan F.
Vehicle Make : Nissan
5 out of 5
12/8/2018
This is the second time using Jim Browne. Everything from communications to service was excellent and with ease.

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