Traci M.
Vehicle Make : GMC
Great job! Thanks Shane for keeping me up to date on the status. You guys are the best!!!
William S.
Vehicle Make : Ford
The first presentation was less than optimum- new scratches by repair, part of damage not repaired, and tape striping stopped short glaringly. The second time it looked perfect.
Carrie B.
Vehicle Make : Toyota
Julia was amazing:) Everything was done quickly and I never even had to call for updates. They were given to me a few times per day via text. The process was so simple. She was very professional and friendly. I will absolutely be recommending Service King to all of my friends:)
Charles H.
Vehicle Make : Lexus
Stephen was tremendous! Professional, courteous and on top of my situation, he kept me abreast of its progress and was always available to for discussion. This is the third time I have had a car repaired at the Lakeway location.
Best,
Charlie ****
Carrie P.
Vehicle Make : Chevrolet
Robbie was wonderful and helped through the process thoroughly! Thank you so much.
Bryan B.
Vehicle Make : Honda
Pin stripe not applied. Grill alignment was not correct with hood alignment. Radio code not entered after battery was reconnected. Very sloppy work overall.
Kassandra D.
Vehicle Make : Kia
I just have to say that Julia was awesome!! So sweet and helpful and super thorough!! Some of the best customer service I've ever had!! And Mari at the service counter was so great at helping us with our rental car situation and facilitating it...you guys really are the Service Kings!! Thanks for a great experience.
The DiVita's
Wendell J.
Vehicle Make : Acura
I was kept informed about the progress of my car. The employees were friendly.
Susan S.
Vehicle Make : Jeep
The staff was professional, very friendly, and the constant communication about the repair stays was excellent!
Erin G.
Vehicle Make : Honda
Your staff is so friendly!
Jason J.
Vehicle Make : Ford
I liked the updates and the service staff. The car repairs were as promised.
Janey R.
Vehicle Make : Nissan
My experience was exceptional. The attention to detail from texts for updating status to making my car look brand new to the washing and cleaning the inside was all a perfect 10. I have already and will continue to recommend Service King to everyone! Thank you Julia ****, Service Advisor, in Lakeway, Texas for your excellent follow up and for getting my car ready earlier than anticipated to accommodate my trip to Dallas. Signed: Janey R
Joseph W.
Vehicle Make : Cadillac
Stephen in Lakeway is amazing at his job!
Virginia M.
Vehicle Make : Toyota
I was very pleased with the complete handling of the back and forth that is usually so tedious with the insurance company. The car looks great.
Thank you,
Virginia M
Marty B.
Vehicle Make : BMW
Great service at service king in lakeway! Julia was very professional! When we picked up car we did not check the back hatch. It does open and close manually but does not open with the car remote? I'm am taking back the car on Oct 10 Tuesday morning. They know and said for me to bring back by!
Thanks
Marty B
Terence C.
Vehicle Make : BMW
Julia **** was awesome!
Kudos to her.
Richard And.
Vehicle Make : BMW
Excellent service!! Stephen was terrific!!
Theresa P.
Vehicle Make : Hyundai
Great service! Didn't really require any effort on my part.
Christa J.
Vehicle Make : Subaru
Yes great job
Amy M.
Vehicle Make : GMC
They kept me informed and my vehicle is delivered when they said it would be
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